Christine W.
Aidan is always super helpful!
Aidan is always super helpful!

ShipMonk is where cutting-edge technology meets world-class fulfillment, all guided by our "merchant-first" core value. This allows us to enable high-volume, scaling DTC brands to stress less and grow more. We shipped millions of packages in 2024, fueled by our 2,300-strong team and proprietary technology that gives merchants a unified view of their inventory, orders, and shipping across all sales channels. With strategically located fulfillment centers across the globe, dedicated "mom & pop" support at a global scale, and refreshingly transparent pricing, it's no wonder we've earned a spot on the Inc. 5000 for seven years running. We're not just keeping up with the future of fulfillment—we're building it.
ShipMonk (shipmonk.com) has 399 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Christine W.
Aidan is always super helpful!
Leigh L.
I have not been to the Pennsylvania warehouse but the California one is a good size and very well kept. You can see the new processes and technology they are implementing. Our account manager listens and tries to respond as fast as possible. I appreciate the hard work with Covid causing supply chain issues.
Cherie
Wonderful service and response time. Very informative process and very easy/hassle-free. Thank you, Aidan!
George S.
Shipmonk Customer Experience is always responsive and ready to look into an issues that come up to ensure that service standards are being met. When we reach out to get some help, the team is always ready to assist and very informative. Having seen their operation during a site tour, the facilities are organized and well maintained and every team member is very knowledgeable about the services provided.
Ericson C.
I've known Aidan for 2 years now. He is prompt, reliable, accommodating, and professional ever since. I would like to take this opportunity to give a big shout-out to Aidan for helping us with whatever we need. You're the best, Aidan.
Hayden
We've been with ShipMonk for several months now and, so far so good! The ShipMonk app is impressive, and paired with their international warehouse network, we had to pull the trigger on outsourcing our fulfillment.
Ansley B.
It was great. Fernando was extremely helpful throughout the entire experience, and took time to meet with me or respond quickly with help when needed.
Adrian R.
It is a pleasure to work with Shipmonk. They are attentive, have great customer service, and are efficient in their order processing. Shipmonks moves our orders out quickly with minimal issues, and are very attentive to any special requests we may have. Thanks for a great headache free experience, ShipMonk!