ShipMonkReviews of shipmonk.com

After trying to work things out with Shipmonk for months I felt compelled to write another review. The service has only gotten worse with time. They are currently shipping 1 wholesale order per day- I have been back and forth with the head of the PA operations team “c” for nearly 3 weeks trying to get one order out the door. If you care about your business or you're reputation, avoid this 3PL at all costs. Example: on 6/30 they allowed over 8k worth of inventory to leave the warehouse without a scan. It is now missing and has been for days over 8k worth of goods. I wouldn't trust them with a slice of toast. I doubt I'll ever see my money from these crooks.

They have been awesome for us.

I've been working with Austin for a few months now, he is by far the best happiness engineer that I've worked with. With his help, my experience working with Shipmonk has been nothing but amazing, would highly recommend to my friends.

Daniel was prompt and very helpful! He fixed our custom box mapping issue and was thorough in figuring out what details were off and needed remedy. Thanks, Daniel!

Aidan is a pleasure to work with always :)

Always gets back in a timely manner.

Our Happiness Engineer has been able to keep with our demands and all are handled right away. WEnt above and beyond to understand our needs and the needs of our customers, honestly great all the way around.

I've worked with Aidan for almost 4 years now and he's been always amazing! He's always a go-to whenever we run into trouble or have questions regarding our inventory. He's always very kind and helpful while communicating with us. Thank you Aidan for your hard work!