ShipHeroShipHero makes it easy to ship eCommerce with our powerful warehouse management software (WMS). Our cloud-based WMS is perfect for emerging, scaling and high volume brands. Instead of holding you back, ShipHero can push your eCommerce business forward with the technology and processes you need to run a successful warehouse. We Crush it for for eCommerce Brands and 3PLs:- Reduce mis-picks and mis-ships by 99%- Reduce warehouse costs by 35%+- Increase picking efficiency by 3x
ShipHero (shiphero.com) has 510 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Internet & Software · New York, New York
Excellent
Internet & Software · Flushing, New York
Excellent
Internet & Software · brooklyn, New York
Excellent
Internet & Software · Yonker, New York
Excellent
510 approved reviews, newest moderated first
Jared
Paula, Emanuel, Alexandre, Leonardo, and the whole team from tier 1 support up through tier 2, engineers, dev staff and beyond, have all been thorough in their responses.
Response from ShipHeroApr 10, 2023
Hey Jared! Thanks for sharing your experience with our Support Team! I'll let the team know, and they will be happy about it. We appreciate your review. Thank you!
Allie
Leandro is always attentive to my requests and responds/resolves them in a timely manner!
Response from ShipHeroApr 10, 2023
Hello, Allie! I´m glad to hear that Leandro was able to assist. He is a rockstar. Feel free to contact us back if needed!
Michelle L.
Belan was accommodating and took the time to provide one on one training with a demo and examples.
Response from ShipHeroApr 10, 2023
Hello, Michelle Thank you for taking the time to leave us a review. Bela is awesome, she is dedicated and knowledgeable. She is a rockstar. We do our best to provide you with effective and fast support! We appreciate your business.
customer
Thanks to Silvi for prompt customer service.
Response from ShipHeroApr 3, 2023
Hello, Diana! Thank you for taking the time to leave us a review. Silvi is a rockstar! We appreciate your feedback!
Humberto H.
Really professional and fast help!
Response from ShipHeroApr 3, 2023
Hey Humberto! Thanks a lot for these words! We're trying our best to provide fast and effective support! Reach out to us anytime if you have questions.
Gabrielle
Sole assisted me with an order issue, and it was resolved within 36 hours.
Response from ShipHeroApr 2, 2023
Hello, Gabrielle. Thank you for taking the time to leave this review. Sole is great, I´m happy she was able to assist you with your order. Feel free to contact us back if needed.
Nick Q.
Emi was great and is great. Thank you Emi!
Response from ShipHeroMar 29, 2023
Thank you, Nick. We appreciate your feedback and we agree: Emi is great!
Connie
Christian is great and very attentive. Christian answered in a timely manner and helped us resolved the issue.
Response from ShipHeroMar 28, 2023
Hello, Connie. Thank you for the feedback provided. We agree, Christian is awesome. We are happy to have have him being part of this team.