ShipHeroReviews of shiphero.com

Response from ShipHeroSep 1, 2023

Thanks for the glowing review! We're delighted to hear that Carlos from our customer service team has been a great help in setting up your new brand with Ship Hero. Fast responses and clear instructions are top priorities for us, and we're thrilled to have met your expectations. Your recommendation means a lot to us, and we're here to support your business every step of the way. If you ever need assistance in the future, don't hesitate to reach out.

Response from ShipHeroAug 28, 2023

Thank you so much for your kind words! We're glad to hear that you found our response time exceptional and that we were able to address all your inquiries thoroughly. We're here to help! Cheers! 🌟

Response from ShipHeroSep 18, 2023

Dear Peter, We apologize for the mix-up with your recent order (#24014) of Moto-Skeveez XL motorcycle shorts. After the investigation, this was clearly an error on our part, and we're sorry for any inconvenience caused. To resolve this issue quickly, please reach out to us at [email protected], and our team will ensure the correct size is sent to you promptly. Your satisfaction is important to us, and we appreciate your understanding and patience as we work to make this right. Thank you for bringing this to our attention.

Response from ShipHeroAug 25, 2023

We're delighted to hear about your positive experience with the customer service and special products team at ShipHero! It's wonderful to know that they provided you with exceptional assistance for your recent large shipment. We're proud to have such dedicated team members like Leandro R. and Bronwyn S. who understand the needs of small businesses and exhibit patience throughout the process. Thank you for your continued support over the past two years – here's to many more successful collaborations with ShipHero. 🚀📦

Response from ShipHeroAug 25, 2023

We appreciate your kind words and are thrilled to have met your expectations with our prompt and detailed responses. Providing excellent customer service is a priority for us, and we're glad we could assist you effectively. If you have any more questions or need further assistance in the future, don't hesitate to reach out. Thank you for choosing us as your service provider!

Response from ShipHeroAug 25, 2023

Thank you for sharing your positive experience of working with the ShipHero team! It's fantastic to hear that Belen Rodriguez and Tracy Warner have gone above and beyond to fulfill your requests. We're delighted to have team members who are dedicated to providing exceptional service. Your recommendation means a lot to us. If you ever need further assistance or have more requests, don't hesitate to reach out. We look forward to continuing our great collaboration!

Response from ShipHeroAug 25, 2023

Agradecemos tus amables palabras. Estamos encantados de saber que aprecias nuestra respuesta y disposición. Si tienes más preguntas o necesitas ayuda en el futuro, no dudes en contactarnos. ¡Estamos aquí para ayudarte!

Response from ShipHeroAug 16, 2023

Absolutely thrilled to hear about your positive experience with Fernanda! Speed and efficiency in addressing issues are crucial, and it's fantastic to know that Fernanda delivered just that. If you ever need assistance again, don't hesitate to reach out. We're here to help! 👏