Karen M.
Great customer service
I chose Ship a car direct after reading reviews & also BBB. I also had three companies give me an estimate, but Stefan at Ship a car direct was the onlly broker that took time to call me to answer my questions & explain why his estimate was higher than the others. Another broker gave me an initial low ball estimate but wouldn't ship my car for at least 2 weeks or they would have to raise the estimate by $300.00. I needed the car to be shipped ASAP & Stefan promised it would go on Friday & his estimate doesn't go up, which it didn't. My only problem was with the Ship a car direct app & the initial customer service of SDM transport. Lack of communication. SDM driver was timely & very professional & my car arrived to CA with no problems & in as good a shape as it was sent. I would definitely use Ship a car direct again, especially if Stefan is my broker contact

