SheplersReviews of sheplers.com

Good selection of Cinch shirts for men. Fast delivery. great experience.

Everything went smoothly for pickup, and I was surprised and happy to see that they require masks to enter the store especially considering the Delta variant surge right now in Texas.

Sheplers provides quality jeans at reasonable prices. I try to catch the sale prices when possible and they usually don't disappoint me. The jeans order is processed quickly and without problems. They have the sizes I need for tall, long legged young men. Thank you Sheplers.

Ordered and it was shipped same day. Received it 2 days later. Great, Fast Service. Will be ordering other stuff in the future. Thanks!

The kids western boot sizing isn’t universally friendly. I purchased my daughter some cool looking boots, but it was a hassle to try figure out what her size was. I’m not even sure if I have got the correct size to be honest.. there customer service was terrible, very rude & hung up on me, when I asked if they could explain the sizing to me. Something so simple turned out to be a mountain. I purchased them yesterday, & they were dispatched the following day. But I guess I will find out if I got the correct size or not, when they arrive. Shipping was $40 to NZ so exchanges or refunds are unlikely. Praying they will fit! It’s for my daughter birthday!

Ordered a Straw Stetson hat on Tuesday, arrived following Monday in UK in perfect condition. Hat fits lovely Super service easy transaction , excellent Communication and updates . Top job.

I've purchased from Sheplers a long time ago, with no hassle. I have however moved country since. When I went to buy again recently I discovered a bug in the checkout where the list of billing countries doesn't match the shipping countries. Unfortunately, due to how they handle checkout the issue only arose AFTER they had reserved funds on my account. Not surprisingly I was concerned that they had taken the funds but would not allow me to buy, so I reached out to their customer support via chat. The person I contacted was not reassuring. No mention was made of checking to see if the order had gone through on their side. She simply advised the money would be released automatically (it hasn't been yet). No interest whatsoever was taken in the technical issue (future buyers beware) and there was no attempt to help me successfully complete my transaction.

Have used sheplars for a few years and up until now have been ok. Ordered jeans and a leather belt. Belt made in Taiwan! Why t f would I order a belt ( thinking would be mex/ Spanish quality) from Taiwan.. .Jeans not .sure about yet.obviously new take over cutting costs .Disappointed . won't be buying any more from this new company.