SheplersReviews of sheplers.com

The pink, glow in the dark Corral Boots arrived really quick in QLD! Tho, I have to email them after 2 days with update.

Delivered within 4 days from US to NL taxes and everything included and free shipping. All went very smooth. Website could be more user friendly though, a lot of out of stock products are displayed as in stock.

Looked at boots at boot barn, terrible customer service went online order from Sheppler, whom I had ordered from in the past many years ago package arrived. It was in a boot barn box which was torn to pieces. The boots had none of the paper or cardboard in them, they were in rough condition. I contact the Shepler about this issue and they sent me two different emails telling me that boot barn is now owned by them and they don’t use original factory boxes they missed the whole point the fact that I got boots that look like they were worn before they were sold to me was the point I now use another company,I’m extremely satisfied with and I will never enter in the doors or webpage of a boot barn or shop at Shepherd again if I could, I would give them no stars

Ordered Keen boots. They did arrive At Boot Barn (what's that about?) but in crushed packing box that was labeled "Twisted X". Hmmmm. No Keen tags on boots (except for Keen logo on sole) or packaging, at all. Were they really Keen? Who knows. I believe they had been previously worn and maybe returned. Might be a Chinese counterfeit of a Keen product, hard to tell. They did fit, so I've got that going for me. BEWARE!!

I placed an order with Sheppler’s on a Monday. By Thursday I noticed they created the shipping label on Monday when I place the order but on Thursday it is still not been shipped. I reached out to ask when it was going to ship and they sent me the shipping label that they had created on that Monday. Since then, I’ve emailed asking when it is going to ship and they are now ghosting me. I don’t understand why it takes over a week to prepare something to ship out or at least reach out to the customer to explain why it hasn’t shipped.

I thought I got ripped off they just took 3 weeks to post and didn't answer my 2 emails. Brought to pairs of boots spent $700 and 3 weeks later after the shipping label was created they have yet to be posted. I have emailed twice and no reply. I thought I was spammed but, thankfully they arrived and the products were good.

This company is an absolute joke ! I placed an order two weeks ago that still hasn't even been shipped out ( website states 24-48 hours) I've emailed a few times ( I can't look it up as the order numbers thy gave me don't work) and they tell me it's gonna ship out any day now. today I called to see what the heck was going on and the lady told me that both my items are back ordered and they might not even ship out at all. Now I don't have enough time to get replacements before Christmas! I asked her why nobody cared to inform me that my items weren't even available and she got kind of snotty and didn't overly care to address the issue. When I ordered my items, it didn't say anything about it being back ordered. It said both items were in stock. Super not impressed!

I don't understand the low star reviews....I was astounded by how much they helped me... Gave me 60 full days to see if I liked my boots, decided to return for a refund for another pair and it was the easiest process ever. If anyone has tried to return a digital product like a video game...you know what I'm talking about. It doesn't matter it's 2 different entities. I received the product for up too 2 months and they took it back. I can't even return a video game after 5 min of playtime if I started the game...they are a truly good company don't let the reviews fool you!