ShapelyReviews of shapelyco.com

I was drawn into the hype of the Facebook advert for the bodysuits that claim to be comfortable and suck you in. I instead received a sub-standard product that is so uncomfortable that it cuts into your skin around the inner thigh. I'm in agony. I complained to Shapely, as they claim 'we will guide you on what to do next. We got you!', which is misleading as they ignore your complaints. PLEASE DO NOT BUY FROM THEM.

When ordering my first order i was interrupted and order the wrong size i quickly emailed them to advise and they were great in making sure that the correct size was sent out. When i arrived i found them a little to big so re ordered the smaller size kept the first ones as my weight does go up and down so were good to keep as a back up, excellent customer service - thank you

I ordered Shapely, after seeing the product on Facebook, I liked the look of the product, and was very happy with the amount of positive feedback from happy customers. So I decided to try and the offer of buy one get one free was very enticing indeed.

I would give this one star if I could. The refund policy is a joke. I want to return the product as it is rubbish and do not want a store credit from the company that sells barely anything. If the body suit is no good then there is literally nothing else to buy on their site? It is impossible to get a response from the company to return the items. It is an absolute scam. The items are dreadful. Please do not buy from this company. Trading standards should be all over them.

I wish I had read reviews before I placed an order. I was skeptical for a long time about these and though ok I’ll give them a go and purchased buy one get one free at £39 and then another for £10. I received only 2 and I have been trying for a few weeks to resolve this issue. 99% of my emails/messages do not get answered and when they do, I get the same email every time. “Sorry you have not received your order, I will get this fixed in a jiffy and send your item free of charge. Having checked on the system, your ordered is marked as delivered in one tracked number. Please let me know what item is missing and we will await your response. Many thanks, Nicole.” Is this an automated response.? Who the hell is Nicole.? Also it states that shapely is in the U.K but you’ll end up waiting about 3 plus weeks for items to arrive because they come from ShienZen (China) Total joke.

DONT BUY.** I purchased and they were uncomfortable but correct size. And they won't give refund. Just exchange for another uncomfortable product. Their customer service are beyond poor and they just want your money. Avoid at all costs!!!!!

Was going to order but won’t now after reading refund return policy nope I definitely won’t be ordering..

ordered with their priority posting and two weeks later still waiting - tracking states in transit but loops back to arrived at airport ! odd for a company that states they are based in Dorset ! no reply from e mails to customer service or the chat bod - rubbish company - 1 * is too high ! avoid this scam . edit* today I received an e mail response, it just linked me to the tracking which isn't helpful. very disappointed in this company.