Shake ShackReviews of shakeshack.com

Got milkshakes with no straws, ordered 2 cans of coke and was given Pepsi. Driver didn’t care and was very unhelpful! Won’t ever order from here again

Food quality was so poor but worst of all is the churros milk shake-be careful all; everyone I know who tried it got sick and was vomiting incl. my young kids

Came on a busy Friday Queue wasn’t too bad but waited for about 15 minutes to collect the order The shroom burger is very nice and good for a veggie option Drink Sprite Zero - standard The fries however were very dry and I couldn’t finish them. They didn’t have any vinegar. I did ask but this is not something they provide

Lots of issues with my order. Food was amazing and so was the shake, but poor communication and had the person picking up my order wait for a substantial amount of time.

I went to Shake shack in Boulder Colorado and the burgers were so tiny almost a slider size and also dry…really disappointing! Won’t go back ! The employees were nice though!🤷‍♀️

Much too noisy. Food overpriced. Had a $4:00 hotdog and they didn't have any chilly to put on it. It was naked and the flimsy bun fell apart. Horrible place to eat.

I would give zero stars if i could...First time and WILL NEVER GO BACK... the only thing that was convenient was the kiosk and maybe someone pulling off so I got a pretty good parking spot..So let's get to it...I ordered a double stack fries and a LG Yuzu 50/50...I dont know where to begin so here I go...The double stack was completely lifeless meaning absolutely no flavor but it was full of grease so I guess that was the flavor then I asked for stack sauce on the side as well as on the sandwich nope and they only gave me a squirt of the sauce so that was messed up so let's get to the fries...are those Orieda fries 🤔 with no salt or nothing just fries...wow I spent almost $20 to be completely disappointed..someone said they were in comparison to 5 Guys and the lie detector says thts a lie I don't care for 5 guys but I would eat there everyday before I go back there....

The name of the store is Shake Shack. You have a big sign in front of the entrance offering three different Holiday Shakes. We went in and was told you were not making Shakes that day. What?! Is this a joke?! No one available to take an order. Had to use the Kiosk. Shakes were not on the Menu. We turned around and left. How embarrassed you must be. You should just call it “Shack.” I will never be back to any location,