Shake Shack is an American fast casual restaurant chain based in New York City.
Shake Shack (shakeshack.com) has 215 customer reviews on Five Star Index, with an average rating of 2.3 out of 5.
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Claim this listingGeneral Restaurants · New York City, New York
Excellent
General Restaurants · Brooklyn, New York
Excellent
General Restaurants · Long Island City, New York
Great
General Restaurants · New York, New York
New
215 approved reviews, newest moderated first
Korean I.
As good as the hamburger is we were so taken back by the tip begging for orders to go. When we asked why the pinpad was asking for a tip on a to go order the young man told us they were not paid very well so they had to ask for tips. This makes sense for Shake Shack but we are very uncomfortable that they do not treat their workers fairly. This is never accepted in our country.
Eldin
How can we live in a world where the masterpiece of fast-food doesn't have 5 star. They just made the best burger, the best fries and milkshake. Honestly.
Rob
Overcooked burger- Dried Out Too little sauce and topping Look’s nothing like the burger photos online ! Stratford Branch
ALIREZA M.
it was my first experience at shack i really loved it staff so friendly they have welcomed me. talked me through their menu and recommendation great call i will definately come back , food also was mouth watering.
Lloyd
I ordered a ‘shroom BURGER and assumed it was a burger since SShack is a burger place. I was a deep fried mushroom @burger”. Awful!! Won’t be back!! Five Guys next time.
Marcy B.
Taste is great, I just hoped there was more choices in their menu. I love their milkshake and it was a perfect snack for a humid day during my vacation in Macau. I even bought some souvenirs from their shop, I'm not sure if other countries has it or if it's exclusive in Macau.
Mrs H.
Not really very good.Expensive for a burger and fries. Crinkle cut fries are not the most healthy option but I suppose neither is a burger. Homemade lemon drink wad too sweet so another unhealthy choice. McDonalds would have been better. Staff were friendly. Will not be returning.
ian M.
Ok , so I ordered a burger fries and a Diet Coke . First of all I think it’s quite slimey adding vat after ! The price should be what you pay any costs should be included , it’s not that hard to do . The fries were nice but cold and stuck together in a lump due to being sat for ages I guess The burger was ok but also cold . The Diet Coke was in a tiny cup not much bigger than a can and cost £3.90 the whole thing cost nearly £20 I think McDonald’s is a better value for money