Clare C.
Food poisoning
Within a few hours horrendous stomach cramps, vomiting and terrible diarrhoea. Feel so ill!! Avoid Canary Wharf one at least!!!
Shake Shack is an American fast casual restaurant chain based in New York City.
Shake Shack (shakeshack.com) has 215 customer reviews on Five Star Index, with an average rating of 2.3 out of 5.
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215 approved reviews, newest moderated first
Clare C.
Within a few hours horrendous stomach cramps, vomiting and terrible diarrhoea. Feel so ill!! Avoid Canary Wharf one at least!!!
Ron P.
I was not satisfied when I noticed that My chicken sandwich had a reduced portion of chicken. I should of had a camera rolling while I open my sandwich, I purchase from cross county shake shack in Yonkers NY.
Elaine H.
Unappealing food and very expensive - Paid £20 for a small burger, small hotdog and 2 cokes - really was not worth the money at all. In a yellow buttery bun and hotdog looked overcooked - wish I had gone to McDonalds instead - staff were not friendly either - Very Poor - don't bother I went to the one on cannon street and after my son had his hotdog had a bad stomach all day
Matthew J.
Strongly advise not to bother. No order received, Deliveroo couldn’t even get a response when they are open.
Emma
Covent Garden deserves to be shut down for good or at least CHANGE THE GM!!!! The GM has a horrible attitude I waited for my food for nearly 30+ minutes and then they made a mistake on my order but there was a sweetheart on windows who helped. I just have to say she honestly deserves a raise. She was so understanding and tried to reassure me that everything will be fine. I believe I must tell you guys to commend her for this as the GM clearly didn't even care. I hope someone passes the message to the girl that I really apprieciate what she did. She said she is known as T so tops off to T from Covent Garden you were a superstar for me yesterday especially how she dealt with all the customers demanding where their food was.
Andrea S.
Great food served at the London Victoria restaurant. We were looked after by the lovely Israt. She really took care of us. I was with my elderly parents and my two young children and she went the extra mile and brought our food and drinks to our table. She was working really hard the whole time we were there. Thank you Israt.
Valerie G.
The burger was very thin and small. They make you think it's bigger by putting it on a smal bun, but it was 3 bites and you're done. No taste at all. Not a value nor any quality for the money spent. It was my first and last time there.
GT
Very light customer level, and been 20 minutes and counting for a lemonade and shake. People who ordered after have already been served. Stay away from the Canary Wharf location!