SevenesyReviews of sevenesy.com

Nicht zu empfehlen – mangelhafte Qualität und irreführendes Produkt Ich habe im Dezember 2024 einen Ring bestellt, der viel zu spät geliefert wurde. Schon nach wenigen Wochen begann der Ring abzufärben, die Qualität lässt stark zu wünschen übrig: Die Steine sind herausgefallen und von der angeblichen „18 Karat Vergoldung“ ist mittlerweile nichts mehr übrig – der Ring sieht einfach nur billig aus. Besonders ärgerlich: Im Mai 2025 habe ich denselben Ring bei Shein bestellt – identisches Design, identische Produktbeschreibung, nur zu einem Bruchteil des Preises. Es handelt sich ganz offensichtlich um das gleiche Produkt. Für mich ist das klar irreführend und grenzt an Betrug. Ich kann nur dringend davon abraten, hier zu bestellen.

⚠️ Avoid this company – 5 months and still no refund! Review : I placed an order on 26 February 2025, but the parcel was returned to Sevenesy on 21 March 2025 because it could not be delivered in Turkey. According to EU consumer law, the company must refund within 14 days after receiving the returned product. However, it has now been more than 5 months and I still have not received my money back. I have contacted Sevenesy many times by email. At first, they replied with promises like “please wait, we will handle it soon”, but for the last two months they completely ignored all my messages. I have clear proof that the parcel was delivered back to them, and all my emails are documented. This is unacceptable and highly unprofessional. I strongly advise everyone to avoid this company. They take your money, ignore your messages, and do not issue refunds even when the product is already returned. If Sevenesy does not resolve this immediately, I will proceed with a chargeback through my bank and report them to consumer protection authorities.

Clients are unable to receive an answer from the Customer Service Team, even via WhatsApp or email. We tried to contact them through their channels, but no response for an urgent matter. Worst Customer Service Ever!!

Hi, Coming back to this, still no response, you had my order number, my name in the returned package. Here is the the order number, please proceed with the refound. Order number: 13619

The worst customer service ever, I've tried to contact them by WhatsApp and by their emails for months, and no response from their part. How can we resolve with them if we can get a hold of them?! Meaning that they don't care about the customers I'm never buying here, and I will tell you guys to never buy here.

Bought a ring for my daughter the ring went brown very quickly. Contacted them via email they send th e same speel to everyone re their guarantee. Sent all the info they wanted. But no real reply apart from someone will be in touch. When you post on Facebook or Instagram page they block you as they dint want baf reviews. This is still not resolved and I am 60 pound down for a piece of tat. They will reply to this with the same rubbish reply blaming chemicals ect. She is sixteen what so you think she does with chemicals. It's not of sellable quality. Sont be caught out please. Buy from a proper company that take pride in their quality and customer service. This was does not !

Ik heb meerdere keren contact gezocht, het is nu al 2 maanden geleden dat ik mijn ring retour heb gestuurd en ik heb nog steeds mijn geld niet terug. Er is al meerdere keren gezegd dat er naar gekeken zou worden maar tevergeefs.. Mijn advies dan ook om hier niet te bestellen. Vreselijke klantenservice. Na mijn vorige review werd ik wel ineens beantwoord. Maar geld terug? Natuurlijk niet.

Very bad service and website they dont answer the ring was very bad the color is gone and i sent pic they dont answer