Rob B.
Tod Work always does a great job taking…
Tod Work always does a great job taking care of my prescription refill needs! Easy, quick and convenient!!
Response from SesameJan 12, 2024
Thanks so much for your feedback!

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Sesame (sesamecare.com) has 4,158 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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4,158 approved reviews, newest moderated first
Rob B.
Tod Work always does a great job taking care of my prescription refill needs! Easy, quick and convenient!!
Response from SesameJan 12, 2024
Thanks so much for your feedback!
Staten I.
Nobody was able to help and when I requested refund I was denied, terrible customer service
Response from SesameJan 11, 2024
We appreciate you taking the time to share this feedback. At Sesame, safeguarding the privacy and confidentiality of patients is of utmost importance to us. Therefore, we are unable to verify or address patient concerns via public forums. We take all customer input seriously and encourage you to reach out to us at [email protected] (mailto:[email protected]) or (877) 947-6411 if you have not already done so.
Richard H.
I needed to have a prescription refilled and after trying two other telehealth providers, Sesamecare came thru with a fast and efficient service. I like that you choose your own doctor for the consultation based on a list of practitioners that you can browse through. The doctor assigned to me was caring and exceeded my expectations.
Response from SesameJan 11, 2024
Thank you so much for your feedback!
valerie I.
Dr A is awesome, on time, asked me good questions, and filled my prescription easy peasy. I paid for a membership because I am very happy with Sesame.
Response from SesameJan 10, 2024
Thanks so much for your feedback!
LISA KNIPPER D.
I never received a call from them. They did, however, take the money. I think it’s a fraud. I would NOT recommend
Response from SesameJan 10, 2024
We appreciate you taking the time to share this feedback. At Sesame, safeguarding the privacy and confidentiality of patients is of utmost importance to us. Therefore, we are unable to verify or address patient concerns via public forums. We take all customer input seriously and encourage you to reach out to us at [email protected] or (877) 947-6411 if you have not already done so.
Penny Cartwright, R.
Love being able to pick a convenient time and not have to wait in a waiting room.
Response from SesameJan 10, 2024
Thank you so much for your feedback!
Arnaldo G.
I used this service for a covid telehealth. Everything was fine until the documentation came. My visit summary did not even put my name on it. So HR was asking for docs. That is when the problem starts. First you have to deal with rude agents who are useless, untrained and outright cocky. I pointed to the incompleteness of the note and gave me a form that you will not be able to access. I am still sick but I got very aggravated that I want to share my experience. Who writes a note without the patient's name on it. Common sesame you can do better.
Response from SesameJan 10, 2024
We appreciate you taking the time to share this feedback. At Sesame, safeguarding the privacy and confidentiality of patients is of utmost importance to us. Therefore, we are unable to verify or address patient concerns via public forums. We take all customer input seriously and encourage you to reach out to us at [email protected] or (877) 947-6411 if you have not already done so.
Coffee H.
Dr Usman called me probably 30 minutes before my scheduled appointment! Prescribed my anabiotic I needed for my ear infection and I had my anabiotic 15 minutes after what was my scheduled appointment :-) super efficient and it worked like clockwork before my pharmacy closed!!! highly recommend
Response from SesameJan 9, 2024
Thank you for your kind words! We appreciate it!