SesameReviews of sesamecare.com

They do not provide actual medical help, they just take your money.

I was able to get my prescription renewed the same day.

Very professional and efficient

Seriously the best and most professional telehealth. The doctors are really great and caring. Best thing I have done in a long time-was sign up with Sesame!!.

The process is easy yet highly efficient and user friendly. My provider was very personable and patient and treated me like a real patient. I signed up for the yearly package because I know I will use this service many times within that time. I highly recommend Sesame to you hands down.

Sesame would change healthcare in US. It's so fast and easy to get appointment. Affordable medical service at your finger tip.

Do NOT Use This Company! You’ve been warned! Here’s my story: I am being penalized because Sesame Care was unaware that Blue Cross Blue Shield does not use CoverMyMeds for Prior Authorizations. I paid over $60 for my appointment, and was given a prescription by the doctor. When my insurance company asked for a prior authorization, Sesame Care and the doctor stated it was sent multiple times and they received a denial. This was not true, as I had contacted my insurance provider and they confirmed they had never received anything from Sesame Care nor the doctor. I shared all of my insurance information with Sesame Care, whom never once mentioned they utilize a third party company, CoverMyMeds, to send PAs. Sesame Care should know what major insurance providers accept PAs from CoverMyMeds and which providers do not. That’s not my job to know. It’s theirs. However, after 3+ weeks of back and forth, it became my job, and I learned that BCBS does not accept CoverMyMeds. Once I learned of this information, I immediately contacted Sesame Care in excitement that I had finally figured out the problem, only to be told… “We already sent it three times, and we won’t send again.”. The fact of the matter is that Sesame Care sent it ZERO TIMES, because of their lack of knowledge of their own systems and how their third party systems work. I was then told that the cost of my appointment was forfeited and received no prescription nor any refund. I’m literally shocked that this is even happening! There is a strong lack of reasonableness & customer focus in this company and I will make it my mission to write EVERY review that I can, message & comment on EVERY social media platform, and email EVERY address I get my hands on until my story is heard by EVERY SINGLE LEADER at Sesame Care. It’s not about the money. It’s about the lost time, the way you treat people, and how you conduct business.

Convenience, cost and quality of doctors!