SesameReviews of sesamecare.com

Provider was friendly and helpful. Very easy experience and feeling better already.

Great Provider

I canceled but they continued to bill me $249. Per month until I canceled my card.

I paid for a consultation visit for a prescription for a certain medication, (that i got prescribed for many times), the consultant refused to prescribe me for 2.5mg minoxidil because it was not FDA approved (but again, recommended and previously prescribed many times). Then I asked for a refund and he said no because we already had the consultation, i tried contacting sesame through their chat bot which tells me to call their number, then the number has an automated voice that tells you to email them, then they dont respond to the emails. So they basically scammed me.

The other reviews are spot-on. Dr. Leafblad listens to you and carefully constructs treatment options, recommendations and follow-ups.

The whole process was easy, the doctor was awesome, extremely satisfied, will be doing business regularly.....thank you

Worst company. The doctors are good and helpful but the support is awful and they took my money. I signed up for the weight loss program for $249 a month. First month, I actually received my medication. Second month, it has now been 2+ weeks and I never received it. My doctor even wrote me another prescription and they are having issues "processing" my prescription. I have called them everyday and emailed them, they all say the same crap that we are looking into it and please contact us. It's to get you off the phone, they don't do anything and never respond back. Now someone from Sesame will reply and say the same crap that please call us or email us at xxxx and nothing will get resolved. I have proof of emails and calls. The best thing you can do is file a chargeback with your credit card company because they are not even offering to refund my money, at best a partial refund. I paid $249 a month, first month I don't expect any refund because I got my medication but second month partial refund for what? I should get the full money back. I am going to file a chargeback with my credit card company if they don't get this sorted out in the next day or two. Worst company just taking people's money and not delivering!!!!

I enrolled in the weight loss (semiglutide) program, and initially gave a five-star review, but now want to retract it all. My dose was wrong (too low), and no one, including my provider, told me that their pharmacy doesn't yet issue in the dosage level we agreed to in the first consultation. Then, when I sent a message to my provider about the dose shortfall, she never responded. I waited four days before calling Customer Service, after which my provider responded. She told me she'd left the weight loss program. I didn't receive any notice about this change either; how was I supposed to know? Then, to make matters even worse, when your provider leaves Sesame, they (Sesame) cannot switch you to another provider. Instead, they have to cancel your entire program, and you have to start over from scratch. I talked with three different people, who all told me the same thing - cancel and re-start - which is beyond ridiculous.