SesameReviews of sesamecare.com

Excellent clinician-very happy with Todd

The company knowingly allowed customers (i'm one of them) to book appointments and charged them for the appointments when there systems were down. and then held the customers money for 5 days. They also lied stating that they took the site down for maintenance to prevent this. its still up and their systems are still down. the only solution they provided was "Oh We will issue you a refund in a week but please, give use more money today to book another appointment, the system should be back up soon"

Very good service

Their reminder emails are horrible and can not be relied on. Months after a previous appointment, Sesame sent an email saying, "It's almost time to see (Nurse X) again for your follow-up appointment. After your last appointment (Nurse X) requested to see you again. Book today if you haven't scheduled your follow-up appointment yet." I thought "Well, I'll have to book that soon," forgetting that I had booked it. Two days later Sesame texts at 7:15am while I am on a train saying "Are you ready for your 7:30am appointment with Nurse X?" No, I am not. If you knew I was scheduled AND the date and time... PUT THAT IN THE REMINDER EMAIL. Yes, I should have put it on my own calendar... but the whole reminder email setup is useless.

Bottom line: do not trust! Do not prepay for anything, as they charged the fee but did not provide the medication or a refund. I enrolled in a monthly weight loss program that provided medication and visits for $249. When Sesame changed the way they handled the program I canceled the old one so that I would not be charged for an additional month. I expected to receive the medication, but they say they cannot provide it. So I asked for a refund, and the company is only giving me a partial refund inspite of providing no services.

Made an appointment and was contacted with in a few minutes that doctor was available. Appointment went well and was able to pick up script and took care of the rash from a tick bite.

Dr. Khan is compassionate and has an impeccable bedside manner. He listens and works with me to find the best, healthiest solution.

Had a burn on my scalp. Doctor recommended hydrocortisone. Did some research, hydrocortisone not recommended for burns. Advised doctor. Doctor replies after it heals, use hydrocortisone. Huh? I was trying to heal it! Not what he said during visit. Never used hydrocortisone, kept it clean, used antiseptic spray and vaseline. Healing nicely. Complete waste of $54.