ServbankReviews of servbank.com

I never had any problems with Servbank.

I dont say this lightly - but their customer support is 10 out of 10. Most banks, lenders I've worked with have garbage support. These guys are super easy to work with on about anything.

ServBank was serving two mortgages for me. Both on auto pay. I seemed to have to call often to be sure my autopayments automatically paid. One july I was on a wilderness research project and called to remind them to be sure they took oth payments. They ack owledge the call and content. They recorded by accident yo not auto withdraw and I got my first ever late payment on a mortgage in 40 years of borrowing. They acknowledged the call and the review of the call ut work not reverse the adverse payment. M credit score dropped from 827 to 740. That altered my eligibility for a good rate on a business loan. As a mortgage services, I dony know how it could ave been worse.

My husband & I had a horrific experience with Servbank. We received an insurance check for $13,500 and were instructed by servbank to sign the check and they would return the funds to us. We did this and they claim they never received the check, which is clearly a lie. Someone at Servbank stole the check and now we are out huge amount of money because of the fraud. The check had an account number written on it by the felon, which Servbank can’t seem to find anywhere. We are filing a police report immediately.

Horrific experience when they first took over my loan this guy called me and said they bought the loan I didn't know that.. he demanded I give him my social security number! I had not received any confirmation about the sale of my loan! This guy and others then would call and demand I give them the social! Then I would make arrangements to pay the loan on a certain day and I'd be called off a dialer, I've been sick of the harassment! I requested a VP type person to call me back... No one has done so! They're horrible!

Great customer service !

Thank you so much to Mario for helping me rectify my situation. I had spoken to many reps & he was able to break it down and take the time to answer my questions.

I was help well and was directed in the right place