SertaReviews of serta.com

Great customer service

My wife and I hadn’t bought a new bed in a while. We decided to go with Serta because of the money back guarantee. We couldn’t be happier with the product and the offer. All I can say is, you’re never getting this bed back Serta. This is the best bed we’ve ever owned! Thank you.

Thank you for respect the policy. I’m happy with my new matress.

The salesperson was great but not getting my mattress until the 6th of June is not good I will give you a better review after it gets here. Thank you

I was extremely happy with the service I received getting my mattress replaced, especially since the store I purchased from was out of business. The promptness and information contained in the email correspondence was excellent.

Item was “lost”, never replaced and finally received a refund 6 weeks after placing the order with countless emails with customer service. Very poor experience, will not be buying this brand again.

Purchasing my new mattress online was quick and easy. It arrived in the proper timeframe and was super simple to set up and start sleeping. My first night’s sleep was so comfortable and in the morning I actually rolled out of bed without moaning in pain. My boyfriend said to me, “How does your back feel?” I said, “Wow, I didn’t even realize that I feel this good and he said, me too.” It is excellent quality and I feel like I got exactly what I paid for it. I highly recommend it. Thank you Serta!!!

Great value