B H.
This Serta mattress is Great!!!
I ordered this mattress online and it is great. We had slept in a Serta mattress at my niece’s home and felt great when we got up. This mattress is not the same as hers, but still sleeps great.

Serta mattresses come with a 90-year-old history built on the belief that comfort is everything. Every Serta mattress is designed to provide exceptional comfort and support. Crafted with the latest advancements in mattress technology, Serta offers every price point and mattress construction so that everyone can find the sleep comfort they deserve, night after night.With features like advanced cooling technology to regulate temperature and minimize motion transfer for undisturbed sleep, Serta mattresses prioritize your comfort and well-being. Additionally, many Serta mattresses are designed with pressure-relieving properties, perfect for those with aches and pains.Zoned comfort refers to the way Serta mattresses are designed, utilizing different firmness levels to provide targeted support to different areas of the body like your back and hips for full body alignment and support. Rest easy knowing Serta uses only CertiPUR-US® Certified Polyurethane Foam. Serta products come with a 100-night trial, free shipping and returns, and a 10-year warranty. All Serta mattresses are designed and manufactured in the USA.
Serta (serta.com) has 284 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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Decoration & Interior · acworth, Georgia
Excellent

Decoration & Interior · LAGRANGE, Georgia
Excellent

Decoration & Interior · Woodstock, Georgia
Excellent

Decoration & Interior · Cumming, Georgia
Great
284 approved reviews, newest moderated first
B H.
I ordered this mattress online and it is great. We had slept in a Serta mattress at my niece’s home and felt great when we got up. This mattress is not the same as hers, but still sleeps great.
Teresa G.
I needed to exchange my Serta foundation to a low profile foundation, Customer Service was friendly and helpful to do so and that’s what made the whole transaction easy to do! Thank you Customer Service 😊
Cathy P.
The mattress arrived very quickly. We paid for white glove service, and they were fast and efficient.
PHILIP W.
I'm extremely happy with my new mattress. It is so comfortable.
Timothy
The shipping box arrived OBLITERATED with the contents dangling outside, *and* it was left at the end of my driveway-- Not even to my front door. Barely even onto my property. Also, the mattress had black scuff marks on it.
Response from SertaMay 25, 2026
Hi there, thank you for taking the time to review your mattress. Your feedback is valuable to us. We are sorry to hear about your experience. We encourage you to reach out to your retailer about your concerns about how the mattress was delivered to avoid future delivery issues. We also encourage you to reach out to your retailer to begin the warranty claim process if your mattress is scuffed. If approved, you may qualify for a replacement mattress, which should help you get the wonderful nights of sleep that you deserve. If you would like to share more with us, feel free to reach out to our team directly through the contact us page on our website with any questions, comments, or concerns.
Rosemarie S.
I guess the one I ordered was a little too hard. But it sleeps. Good. I also like that when my husband moved It doesn’t wake me up. You did a great job Serta.IJust got some pillows Serta. They came in the Mail today. I can’t wait to try them. They feel so good
Ray G.
just waited for their arrival and they did the rest to our satisfaction great service very happy with our mattress
Alex A.
Horrible customer service.
Response from SertaMay 25, 2026
Hi there, thank you for taking the time to review your mattress. Your feedback is valuable to us. We are very sorry to hear about your experience. We encourage you to reach out to your retailer to escalate your concerns about the service you received in order to avoid future issues. If you would like to share more with us, feel free to reach out to our team directly through the contact us page on our website with any questions, comments, or concerns.