daisy R.
delivery guys were great!
delivery guys were great!! very efficient and very nice

Serta mattresses come with a 90-year-old history built on the belief that comfort is everything. Every Serta mattress is designed to provide exceptional comfort and support. Crafted with the latest advancements in mattress technology, Serta offers every price point and mattress construction so that everyone can find the sleep comfort they deserve, night after night.With features like advanced cooling technology to regulate temperature and minimize motion transfer for undisturbed sleep, Serta mattresses prioritize your comfort and well-being. Additionally, many Serta mattresses are designed with pressure-relieving properties, perfect for those with aches and pains.Zoned comfort refers to the way Serta mattresses are designed, utilizing different firmness levels to provide targeted support to different areas of the body like your back and hips for full body alignment and support. Rest easy knowing Serta uses only CertiPUR-US® Certified Polyurethane Foam. Serta products come with a 100-night trial, free shipping and returns, and a 10-year warranty. All Serta mattresses are designed and manufactured in the USA.
Serta (serta.com) has 284 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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Decoration & Interior · acworth, Georgia
Excellent

Decoration & Interior · LAGRANGE, Georgia
Excellent

Decoration & Interior · Woodstock, Georgia
Excellent

Decoration & Interior · Cumming, Georgia
Great
284 approved reviews, newest moderated first
daisy R.
delivery guys were great!! very efficient and very nice
S.
The whole process of ordering our Serta mattress online was simple & error free. The Serta mattress is excellent quality & priced well.
Dennis B.
The warranty process was very complicated but in the end a satisfactory result was achieved. The entire process took several months to complete.
Barbara B.
The mattress uncomfortable to the point I returned it. I have had Serta Mattress’s bmany times. But this one was terribly uncomfortable.
Response from SertaMay 25, 2026
Hi there, thank you for taking the time to review your Serta mattress. Your feedback is valuable to us. While we are sorry to hear that our mattress did not meet your sleep needs, we are happy to hear you were able to return it. We hope you are able to work toward getting a mattress more suited to your sleep needs so that you can get the wonderful nights of sleep that you deserve. If you would like to share more with us, feel free to reach out to our team directly through the contact us page on our website with any questions, comments, or concerns.
Dolores G.
They brought me a Twin Mattress and I needed a Twin XL,There Customer Service is Terrible was not Helpful at all,I will not ever be a Serta Customer again
Response from SertaMay 25, 2026
Hi there, thank you for taking the time to review your Serta mattress. Your feedback is valuable to us. We are sorry to hear about your experience. If you are having trouble exchanging your mattress, we encourage you to reach out to your retailer and escalate your concerns to their management team. That way you can get some help working toward getting a new mattress that will give you the wonderful nights of sleep that you deserve. If you would like to share more with us, feel free to reach out to our team directly through the contact us page on our website with any questions, comments, or concerns.
Heather
Mattress was delivered promptly and is a good quality for the value. I appreciate that it is made in America!
a C.
Fantastic bed. Ready to use out of the box. Very comfortable. Fast shipping.
Victor
I picked the mattress that was a bit too hard for me. Used 180 days trial policy and was able to exchange for the one with great support and softer (EuroTop). The mattresses are highly recommended!