Serentia ShopReviews of serentia-shop.com

Wonderful customer care. Respectful and honest. Wonderful product. I love the way it makes my skin look. Their policy for exchange shades is a very smart business approach. Michelle Talley

I have to say how really outstanding customer service is. I haven't had a chance to wear the foundation out, because my replacement just arrived today. I ordered fair which was too light. I contacted customer service re the exchange procedure & got a very prompt response assuring me they would send the color I needed & that I could keep the original to give to a friend, if I liked!! It was all very simple and pleasant. The replacement arrived today. I'm happy to say the color is perfect. This is the kind of company I like to patronize. 😊

I ordered the wrong shade by accident and serentia had no issue sending me the correct shade. The product is smooth and buildable coverage! I highly recommend! Great product and wonderful customer service!

I initially ordered the wrong color for the cc (presumably referring to a specific product or service), and after submitting my complaint, the resolution was efficient and quick. I hope I got the color right. 🫣

The Serentia team was super responsive and helpful with me with the choosing the right color. The responded to questions immediately and the product looks great on.

Unbelievable service will definitely use their products

Incredible customer service and returns policy

Great customer service!!!!!!