SephoraReviews of sephora.com

So many bad reviews but I love this store. Great brands, prices are good, and the shipping is fast enough. I will shop again!

Ein Stern ist noch zu viel!!! Ich habe Ware (z.T. 2-fach) bestellt und genau diese Artikel nur 1-fach erhalten, also bis auf ein korrekt gelieferter Artikel nur die Hälfte der Lieferung bekommen. Das Paket war so klein, dass niemals die komplette Warensendung da rein gepasst hätte. Dies schrieb ich auch so! Nun musste ich Beweisfotos mailen und bekam zur Antwort, dass es niemals am Versand, der stets von 2 Personen kontrolliert wird, liegen könnte und Sie da leider nichts machen könnten...was im Klartext bedeutet, dass man mir nun Betrug vorwirft!!! Unglaublich, echt, was für ne Unterstellung, sowas ist mir noch nie passiert!!! ...und ich bestelle extrem viel online, da wir quasi am Ende der Welt wohnen. Hätte ich diese miesen Bewertungen vorher gelesen, ich hätte nie dort bestellt und werde es auch nie mehr...

Man erhält keine erneute Rechnung bei einer "Gastbestellung". Hatte Probleme mit dem Internet und wusste nicht,ob die Bestellung korrekt durch gegangen ist. Hatte keine Mail bekommen. Es ist doch einfach ein Unding... Fehler können passieren, aber wenn man schon auf ein Unternehmen zu geht... 😐😶

Buongiorno, sono molto dispiaciuta di fare una pessima recensione su accoglienza organizzazione e organizzazione del Vs.punto vendita di Udine in Via Canciani. Era la prima volta che entravo e sinceramente sarà l'ultima. Da salvare soltanto il ragazzo del controlla che era l'unico connesso e attento. Maria teresa Piazza Udine

This review is for Sephora in Nakheel Mall Dubai. The security ladies in this place are very biased and racially profile customers which is wrong and demeaning. Myself and my daughter are British Asian. Ethnically we look Asian. As we walked in we were aggressively told to leave the store as we did not have masks on. We clearly saw lots of other customers walking about without masks. I was bit taken aback as we were hounded out without even being offered a mask. My husband witnessed it and said I should go back and ask why we were the only ones treated in such a rude manner sad thing is that they themselves were similar ethnicity so even more baffling and disgusting. I went back and the make up male worker gave me a mask. But the security women were loudly talking in a language me and my daughter couldn't understand and clearly talking about us. I felt really upset as I am polite person and felt the treatment was wrong. Also to note that We had just arrived in Dubai and had visited Dubai Mall where we were not asked to where so assumed the same for Nakheel. In all the shops we went in we were not approached or told to leave. We have been left disappointed with the Sephora experience and will be spending my money where I am treated like a human.

Schnelle Lieferung, ABER das eau de parfum hat eher die Intensität eines eau de toilette. Habe in Blinden Tests Freunde mit einem Eau der Parfum aus dem Douglas vergleichen lassen, alle sieben bemerkten den Unterschied. Meine Nachfrage per Mail wurde ignoriert. So geht das nicht.

One star is one star to many for the appalling service offered by Sephora. Ordered 4 products I received an email stating that due to a "technical glitch" some items in my order could not be shipped. Consequently the product they are sending to me is of no use without the other products, surprisingly this just happens to be the most expensive of the items ordered ! Can't ring them because the number has been disconnected, I can chat on line for $2 !, they are offering "customer service" but charging me for the privilege. Fair Trading needs to know about this. Customer beware - I will never deal with this company again.

Terrible! Received a gift card for my birthday. Purchased a few items online. Package got completely lost via FedEx. Took a month to receive. No help from customer service. Still no clue where it went all that time! Then…had a balance on my card so I attempted to try and go to at a Sephora inside Kohls. Sales girl (with blue hair-:(() told me I had the wrong kind of gift card! What!?!? She also stated I could NOT return my lipgloss that I received from my online order that I did not like. It had not been opened/ was sealed! She said they were not equipped to do returns. Walked out and won’t be back