SephoraReviews of sephora.com

Amazing service in store. I needed help in buying some products for oily skin and a lovely sales lady called zuleka helped me. Outstanding service, helped me on the latest beauty trends products for my nieces and for myself too. She was polite.

ich bin zutiefst enttäuscht von diesem Händler.. Erhalten habe ich ein nicht verschlossenes Parfum (96,00EUR). Ich habe das direkt bei Eingang der bestellung dokumentiert und eine Reklamation eingereicht, damit es später nicht auf mich zurückfällt. nachdem 14 tage keinerlei Rückmeldung kam, habe ich den artikel in dem selben zustand retourniert, wie ich ihn erhalten habe. Natürlich wurde der artikel nicht gutgeschrieben. Nun sitze ich auf einer offenen Rechnung und habe noch nicht einmal das Produkt..

Compilo raramente recensioni , ma questa volta credo che la ragazza molto gentile (Michela) che mi aiutato nei miei acquisti presso il negozio Sephora di Busnago ( presso il centro commerciale ) , si meriti un GRAZIE per la cortesia e disponibilità mostrate , amichevole e spontanea nel darmi consigli .

Ich schildere hier mein Einkaufserlebnis in Hamburg. Der Store ist voll mit kleinen Mädchen, die ihrem Alter entsprechend sämtliche Produkte testen und sogar zerstören. die Security Mitarbeiter am Eingang scheint dies nicht zu stören. Die Kunden standen fast bis zur Tür, um zu bezahlen, da nur eine Kassiererin verfügbar war. Man wird behandelt wie Vieh! Ein absolutes nogo bei dem Preisgefüge von SEPHORA! Das mag momentan so funktionieren, da SEPHORA im Trend ist. Erfahrungsgemäß ist das nicht immer so und dann sieht es schlecht aus. Vielleicht sollte man darüber mal nachdenken oder es ist tatsächlich nur ein Strohfeuer und auf Dauer gar nicht geplant.

Es una pena que esta marca tan conocida engañen con sus productos compre un lapiz de ojos y la mitad del lápiz no vale es muy engañoso y decepcionante tengo foto pero no se porque no me deja poner la foto para que vean el engaño

I am picking myself up from a deep depression, I decided to work on myself and was excited to try Sephora with the consultations, expertise and products. I went in for a foundation consultation to start with the basics. The lady was sweet and energetic. I told her I need to focus on a smooth finish (I have horrible oily large pore skin). She concentrated on contouring - which might have been ok if she had achieved the basic finish. The foundation looked like a weird color. I asked her, she said it was the lights. I kept emphasizing that nothing else mattered if I don't have a nice complexion. I was hopeful and purchased over $200 of foundation, moisturizer, concealer and primer. I still worried about the color of the foundation. I went into a Kohl's Sephora and had a guy help me. I asked about the color and he was horrified at how bad the color match was on my skin. He found a better match - same brand. I also bought a different primer since I didn't think the initial one was helping at all. He told me I can't return the foundation to a Kohl's Sephora. I asked him how much time I had and he said with a receipt I would be fine. I was leaving to go to China for 2.5 weeks. I have a full career and kids. Time is precious. When I got home I got sick - just a cold, but I between jet lag and the cold, it was all I could do to get the necessary stuff done. I finally gathered the energy to take it back to the same store I bought it. They told me it was past the 60 days. I'm ticked, because 1. I asked so I thought I had time. 2. why is it called Sephora if I can't return it there. 3. Why can't they make an exception - I have proof I bought the other color, so it backs my story that I tried to return it. I do not have any good products after a $30 consultation and over $200 worth of make-up except the moisturizer. Follow up - the new primer and foundation doesn't look great either. I'm so disappointed. It's difficult to pick yourself up after a depression and to have to fight battles like this when you were told one thing makes me never want to go there again and I was so excited to keep working on my makeup application to feel better about myself. So disappointed.

Mi sono sempre trovata bene ma ultimamente se n è sceso. I tempi di consegna sono troppo lunghi

Sig. Ra Teresa grazie per la tua gentilezza e cordialità