SephoraReviews of sephora.com

Oggi pomeriggio sono stata servita da Daniele al centro commerciale di Roma est (RM); ragazzo molto disponibile, educato, competente! Sono rimasta molto soddisfatta!

This is for the store at Zürich HB. I had bought an eyebrow pencil and saw at the cashier that you could leave a review and get a gift for it. So I left a 3 star review - that there were many missing testers and that some of the ones on the shelf were empty of product. The cashier wanted to see my review before giving me the gift. So I showed here. She said the gift was only for good reviews. I said that nowhere was this stated. Another staff joined her and also said the same thing. I am not greedy for the gift but it seems like Sephora is buying good reviews with the promise of a gift. That is a dishonest business practice. To think that a big company like Sephora would have to resort to that. The staff were also very rude when answering me. I would give zero stars if I could

Tanta pubblicità per il calendario dell'avvento e poi è introvabile, così delude tanto la clientela

Sephora is a scam; they sell counterfeit perfumes. I bought i Bleu de Chanel in their outlet in Dubai Mall in 2023, when i travelled out the country, and started using it, turned out the smell does not last up to 30 minutes before disappearing. I sent an email complaining, but nothing was done, and the email was never answered. Recently, i travelled to Malaysia and bought a Mont Blanc Explorer Platinum. from Sephora in IOI City Mall in Putrajaya. Same problems: smells flat, weak notes and disappears within 20 minutes. These two incidents, and Sephora's total refusal to address the issue, are enough proof that sephora is intentionally selling counterfeit products; and it is a company policy to cheat on clients. My advice is : if you do not want to lose money, don't buy perfumes from them Avoid them as a best.

Very bad for online shopping for 4 times i never get anything 2 first was cancel then i have to wait for refubd and i dont even know the reason why !!!! and 2 last i ordered more than 10 days i didn’t receive my package yet so NOT ANYMORE !!!!

HOLD JER VÆK… Jeg ville helst give ingen eller -5 stjerner 😡 Jeg har nu opsparet 1800 point (købt for 1800,-) og kan ikke få min gratis gave fra deres gift boutique som de skriver man vil få. Jeg har haft en korrespondance på ialt 29 MAILS, og det nærmeste jeg er kommet min optjente gratis gave er en rabatkode. Jeg skal nu bruge endnu flere penge og købe en ny vare for at kunne få enten 50,- i rabat eller en lille gratis gave. Hvad er det for noget??? Jeg er mildest talt sur, vred, skuffet, frustreret og meget mere over at de løber fra deres ansvar og deres mangelfulde kundeservice. Det er under AL kritik. DE HAR MISTET MIG SOM KUNDE. Farvel.

Il dipendente in giacca ha trattato male mia figlia di 15 anni perché mentre provava un profumo di Dior le è caduto il tester … tra l’altro vuoto. Non si è rotto, lo ha rimesso a posto e lui in inglese, quando eravamo a firenze a casa nostra l’ha rimproverata finché non sono arrivata io, sua madre, ha cambiato atteggiamento. Non è giusto. Non si trattano le persone così. Non la potrò mandare a fare shopping da sola perché non è capace di difendersi da dipendenti stupidì non formati. Pollice in giù mille volte. Che tristezza

Nos atendió serena !, un amor de persona y su atención fue increíble!