Senior Safety Medical AlertsReviews of seniorsafety.com

We have just acivated our medical alert and so far we are pleased with it. We hope we never have to use it but it is our safety net for our mother now.

Wanted to be positive but shipping was very slow and when item got here the installation did not go well. I followed the instructions but the device stayed with a message saying setting up. Tried 3 times with no luck so I tried calling support and was on hold for over 10 minutes he had me reset the device and said the switch was not reset after testing on their end so we moved the switch and hit the test button again on hold for over 10 minutes hearing a message saying all reps were on another call, glad this was only a test and not an emergency because on hold for over 10 minutes will not be acceptable if something is wrong with my mother. Want to feel good about the service but it did not start out very good I pray it was a fluke.

I ordered the basic help button package for my mom. I looked at several other companies, and this was the best deal I found. I chose to pay by the month, and I like the fact they don't require a long term contract. I placed my order on Friday afternoon and paid the additional fee for next-day Saturday delivery. The package arrived on Saturday as promised. Setup was simple, just plug it into a phone line and power and it's ready to go. You have to sign an agreement and provide family member contact info to activate the service, this can be done by paper forms (in the box) or online. I did it online in a few minutes. The equipment seems to be high quality, and the help button is quite small and appears well made. Mom hit the button to test it out and we were connected with a representative in under a minute. The representative spoke clearly, was easy to understand, and patiently answered my mom's questions. I feel much better knowing my mom has this service. No complaints so far... 5 stars!

Easy to install and use

Thanks this was the easiest item to ever buy..It was everything that was on the brochure. Now in full use. It was also very easy to set up and to check the system to make sure it worked.

so far so good. Seems to be a fine product. Easy purchase and use. I think a good value as well.

The people were so helpful. The bracket and base came fast, easy set up and installment. Very satisfied and at peace knowing my mother is safe.

I ordered this for my grandfather and he loves it thank you so much senior safety for your help and all that you do