Senior Safety Medical AlertsReviews of seniorsafety.com

Great experience. Very friendly and helpful people.... and not pushy..... thank you.

East to set up

Got this for my mom, she has only had it for a week but has set it off accidentally a couple of times, The operators are always very nice and reassuring to her and I am relieved to know help is there if she ever really needs it!

I made a request to add another contact because I wpuld out of town. The chsnge was made quickly and pleasantly. I was asked to call back upon my return to have them revert the order of calls to contacts. When I asked them to notate it, they said they could do that.

It’s connected, no need to use it yet.

Senior Safety is the BEST!!! Last September 11, 2017, my elderly brother, who is single and lives alone discovered he had cancer. We had been looking for a while for a Sr Alert type of service and by chance I came across Senior Safety while surfing online. I called the 800 number and spoke with a Ron Helford in customer services. He took the time to explain the ordering process, billing/contracts to be signed and receiving/setting up of this service.. When we got the alert box, wristband and lock box I had some difficulty getting connected and call the customer services and by luck got Ron again. Still patient he walked me through successful connection and also tested back with with. During these last 11 months my brother had to use this Alert Service 6 times and each time Senior Safety was timely, supportive, compassionate and updated us through the process. I have shared this service info with my co-workers, friends and families who may have elderly living alone at home and to use this wonderful life saving services & people like Ron Helford is what make one company stand out from the rest in the same field................ :-)

So far we are extremely please with Senior Safety. It was easy to set up. We tested it and everything is working fine. This gives us peace of mind knowing that if my mom needs help, she can push a button.

Such a pleasant experience, easy process, straight forward, no hidden costs, easy setup, most importantly, every individual was nice, courteous and so helpful. Older people prefer writing a check to pay bills and Senior Safety, unlike most others, allow bill pay by check. Thank you senior Safety!