selenichast.comReviews of selenichast.com

Response from selenichast.comOct 13, 2026

Hi Soph, Thank you so much for your lovely review! 💝 We’re so happy to hear that you had such a wonderful experience with your order. Your kind words truly mean a lot to us, and we’re especially glad that the pieces brought you and your friend so much joy. We really appreciate your support and hope you’ll continue to find many more special pieces to love at Selenichast. Have a lovely day. 💝 Best wishes, Selenichast Team

Response from selenichast.comSep 21, 2026

Hi Rach, Thank you for sharing your feedback with us. We understand your concerns and appreciate you bringing this matter to our attention. After reviewing our review invitation process, we realized that offering a voucher in connection with submitting a Trustpilot review was not the right approach. Our intention was to thank customers for taking the time to share their experiences, and it was never our intention to influence the content or rating of any review. We fully understand that reviews should always reflect genuine and independent customer experiences. We have already stopped this promotion and are reviewing our review invitation process to ensure it aligns with Trustpilot’s guidelines. We are also providing additional guidance internally to make sure future feedback requests follow the appropriate standards. We sincerely appreciate your feedback and accept your concerns. We apologize for the impression this may have caused. Regardless of whether any incentive is involved, we will continue working to improve our products and services and provide a better experience for our customers. Thank you again for helping us identify this issue. Best wishes, Selenichast Team

Response from selenichast.comSep 20, 2026

Hi Laura, Thank you so much for your kind words! 💕 We’re so happy to hear that you felt well taken care of and that we were able to help with your bracelet. Your support means so much to us, and hearing that you’ll continue shopping with Selenichast truly made our day. We look forward to having you with us for many more lovely pieces to come! Have a lovely day. 💝 Best wishes, Selenichast Team

Response from selenichast.comSep 20, 2026

Hi William, Thank you so much for your feedback! We’re so glad to hear that you loved the look of the Gooseberry Bracelet and were happy with the packaging and delivery. 💕 We also noticed your comment about the bracelet being a little difficult to put on. If the clasp feels unusually stiff or difficult to use, please feel free to get in touch with us — we’d be more than happy to take a closer look and help you with a solution. We hope your missus enjoys wearing it! Have a lovely day. 💝 Best wishes, Selenichast Team

Response from selenichast.comSep 17, 2026

Hi Rachel, Thank you so much for your continued support over the years. It truly means a lot to us to have customers like you who have been with Selenichast for such a long time. 💖 We’re so happy to hear that you’ve enjoyed not only our jewelry but also our packaging and customer service. We always want every customer to have a wonderful experience, and we’re glad we could help resolve the issue with your order. Thank you again for your trust and kindness. We look forward to creating more beautiful pieces for you in the future! ✨ Warm regards, Selenichast Team

Response from selenichast.comSep 11, 2026

Hi Elena, Thank you so much for your wonderful review! 💝 We’re so happy to hear that you love your jewelry. It truly means a lot to us to know that our pieces brought you such a lovely experience. Your kind words are incredibly encouraging to our team, and we really appreciate your support. Thank you again for choosing Selenichast! Best wishes, Selenichast Team

Response from selenichast.comSep 11, 2026

Hi, Thank you so much for your wonderful review! 💝 We’re delighted to hear that you’ve had such a great experience shopping with us twice, and it makes us especially happy to know that one of your all-time favorite rings came from Selenichast. Thank you as well for your kind words about the quality, value, and shipping experience. Your continued support truly means a lot to our team, and we’re so happy to have you as a returning customer. We can’t wait to welcome you back again in the future! ✨ Thank you again for choosing Selenichast! Best wishes, Selenichast Team