See's CandiesReviews of sees.com

Site says 2 days to ship. 6 days (4 business) before shipped with expected delivery 14 days after order. When contacted canned response saying date it should have shipped which it was not. No resolve. Customer NO service. Unreasonable delay for pre boxed item.

For no reason I was unable to access the website to place an order. Is See's now blocking all foreign IP?

09/08/2025 My faith and goodwill has been restored towards Sees Candies. They will send the chocolates and a letter of apology to my friend whose birthday was a few days ago. They responded quickly to my complaint with sincerity and and goodwill. I remain as a loyal customer because I feel I am a valued as a customer and I love their chocolate which is always fresh and well packaged, and is especially giftable and appreciated by the recipients! Was nev er notified that my order was cancelled, after receiving an email that my order was processed. Customer service stated my billing address was incorrect. I've order from them several times with the same billing address. Not one email nor telephone call to advise me the order was cancelled. When I emailed them the response I received was to place another order. This business does not appreciate mine. No more orders.

SEE’S CANDY MADE A MISS-STEP, but recovered from it and MORE than made up for it. Warren Buffet should be pleased with his people and his candy. I love See’s once again and forever. Thanks SEE’s.

I have bought this delicious candy since I was 12, so on my 65th birthday, my kids collectively got together to get me 4 lbs! Unfortunately, the closest shop was in crazy traffic Austin, which is two hours away. I wanted to pick out my own and especially have a whole lb of just Cashew Brittle, My son wanted his own lb of the same one. So after finally getting there, I was told they were out of my favorite NATIONWIDE!! I was truly bummed! Brea, the lady there who was trying to get me to get a prepared box that would have ONE Cashew Brittle in it, was pleasant (the other elderly lady needs a lesson in customer service from Brea) But it’s not the same when you want your favorite. 😟 So I texted their customer service about how disappointing it was, and some of the candy I picked instead, just didn’t seem fresh. Also, sure seems the Carmel w/walnuts is getting smaller every time! For $40 a lb, one would expect the usual delicious candy. So basically they thanked me for being such a longtime See’s consumer and never addressed anything else. Once I even got a walnut shell in my Carmel nut square! So they couldn’t even offer a half lb for my disappointing birthday present. 4 hour drive there and back too. Now would you not think since they text me with every new thing and sale, that they would say we now have Cashew Brittle in? Oh, bet they have it in now and want me to pay all that shipping for hot weather! Done!🤦‍♀️

My wife’s and her moms SeesEaster basket was melted and stale just nasty looking ! Wish I could give them a 0 . They never responded after I sent photos of candy and receipts.

I placed an online order for my sister's birthday. I checked my credit card a couple days later. The sees charge was posted and then credited back. I sent an email to their customer service because it was a Saturday. No reply as of Wednesday. I called on Wednesday and they tried to blame the credit card company. There is no problem with the credit card. No communication from sees. So much for sending a birthday present. I am no longer a customer.

I placed an order on June 7th. I paid for expedited service to receive by Wednesday June 11th. When I didn’t receive the order I called to find out where my order is. See candies told they have no order under my name. Surprise I received my order on Friday . I called today to ask them why my order didn’t come the date I requested for. Her answer was once it in couriers hand once the order leaves from there place they can’t do anything. So courier deliver after a month it is ok . So why I put date that I need for that date and pay for expedited service. She will give me the shipping charges back that all she was saying. Nothing mattered to her. Person didn’t get the gift no problem. First and last order with this company. Poor customer service. Waste experience.