See's CandiesReviews of sees.com

The quality of the chocolate is wonderful. The lollipops are the best I've ever had, especially the chocolate and coconut.

I've ordered for over 20 years and have never had shipping problems. They use ice packs in the warm months. Get a variety and find what you like. My favorites are the pecan bud and milk mocha. You can order a custom mix box that they will make for you once you know what you like and they are VERY fresh.

Kellen at Totem Lake Village See’s is always so helpful and great customer service! We are regulars and every time we go in and he is there it’s always such a pleasant experience!

As a See's customer for over 50 years, I wanted to share my experience with an online purchase. I've ordered many times before but had a problem with a custom mixed box order. I received excellent customer service on the phone and my issue was taken care of immediately. Rep was polite, patient and and offered several ways that we could resolve my issues. Thank you for great customer service, I greatly appreciate it. I wish they would open another full service store in Houston, TX, I miss it.

I just wanted to say that the best candy’s on the market is See’s Candy. But what makes See’s Candy great is not just it’s quality but it is all about the wonderful service and caring that I get each and every time I walk into See’s Candy in Century City, California. Most everyone of your stores that I have shopped in (and I have been in many) are very good. But the Century City store takes customer service to another level. Why? Because of the amazing people who know their products and service the customer with a smile and a heart full of knowledge and friendliness. The Century City store manager, Canace Nicholas, is as great a professional manager as I have seen in most any business, and also has a wonderful smile that I see as soon as I enter the store. I find that I almost never leave the store without spending $40 to $60 every visit. And I do so willingly looking forward to enjoying what I just purchase and knowing that I can’t wait to come back. (Believe it or not, I shop at See’s Century City on average more than twice a week. See’s Candy staff member’s like Aracely have proven herself to be a wonderful total professional who always has a smile and great suggestions for new things to try out as well as reminding me of the candies that I really like. She perfectly serviced me and my family for years. Staff member Andre is fairly new but has outstanding skills, friendly and professionalism…Always with a smile. What See’s has in Century City is a gem. It’s a gem full of amazing professionals who could easily be used as a standard of all of their stores. Daryl

Update: The company contacted me to assure me that the recipe is still the same and offered to replace my box as they were concerned that the heat had adversely affected the quality. Second box was received and was the quality I had originally expected. Thank you Sees! Original: Has See’s changed their chocolate recipe? The mixed box that I just ordered was not yummy like previous orders. The chocolate seemed very waxy and did not have the flavor or texture I was expecting. Very disappointed.

Bought the chocolate bunnies! Great as always

I grew up in California, and always loved See's candies. The customer service was outstanding. It has been about 38 years since I had their candies. I ordered some online. Sadly this experience will probably be the last time I ever order their candy. I was told the order would be picked up on the 2nd for delivery, and it would be delivered by the 6th. The order was not shipped until the 4th. There was no notification of this at all by See's candies. Then they changed the delivery date to the 10th with again no notification. When I reached out through their "chat", and got an agent finally. They basically made excuses, and lied about the delivery dates, and when it was picked up. They continued to dance around the subject instead of just admitting the mistake, and could have resolved it easily. I do not see ever ordering from them again. UPDATE---- See's Candies saw my review, and reached out to me. I am impressed by their outreach concerning this, ad must say they did an excellent job addressing my concerns. They have restored my faith in their company at this time.