See's CandiesReviews of sees.com

The Seas Candy In him at California in the target shopping tender at the very end it was around 720 and there was a guy that said well can you look at At the picture can you tell what's in there can you see do you know what's in that picture this is what he said to me this is how he behaved to me and he said that he will not change his behavior it was rude as hell and he will not change his behavior I am a loyal customer and you don't give a And you don't give a he don't give a dam The guy has blood hair and that a 1 doesn't know what rudeness is I feel that needs to be training I won't go into the store unless I have to maybe I just shop online now I don't have to worry about being treated disrespectfully It's sad when a store doesn't care about its customers anymore this is how I feel you ain't running doing damn thing about it I know it you don't care about your customers or you care about this money money money.!!!!!

The quality of the candy is not better than mass produced candy in the grocery stores

Your customer service is non-existent. You don't care for the customers who pay for products to arrive the way that it should. I only received half the order I placed. And the order that I did received had hair all over the box. DISGUSTING! Upon reaching out to customer support, no apology extended. Told me to take a picture next time. NEXT TIME???? This happens often enough where there ought to be a next time that I'd receive my product with hair all over the box? Ridiculous. I emailed and got no response. Your company is going down unless you do something about the customers that pay money to buy your products.

See's Candies has been around forever. They have the best chocolates and they have a great selection. There is nothing not to like, unless you don't like chocolate. The website is so easy to use and free shipping with a certain dollar purchase. They have wrapped boxes for all holidays and special candy for all holidays. They have something that will fit into your budget. They are always well stocked. They have different selections in boxes. For example, I just bought my husband a box of nuts and chews. That is his favorite. My daughter loves the Trinidads. My grandson will eat anything and is happy with everything. See's is some of the best chocolate you will find in the US. Just go on line and put See's into Google. It also makes a great gift.

I ordered a box of See's Chocolate on Jan 7, 2025 to be delivered to my mother for her birthday on the 13th. The order showed that it would be delivered on the 10th which is 3 days early. I received a confirmation email of this order which now had the delivery date between the 10th to the 16th. On the 8th, I received an email confirmation that the order had been shipped. It has only taken 2 to 3 days in the past for the order to arrive once I received a shipment confirmation. On the 14th of Jan, I received an email confirmation again that the order was arriving. It was a day late, and although I was perturbed, I decided to deal with it. I then received notification later that there was an issue with the delivery and it was not delivered, even though my mother and my brother's were at the house ALL day. I tried multiple times to contact See's as I found this to be quite questionable. I never received a response back. My order arrived the next day. The chocolates were a bit hard by now. I received an email from See's asking me to review my order. I gave them one star and explained my frustration, particularly with the complete lack of response regarding my issues. Then I was immediately blocked from their website with absolutely no outreach whatsoever. As a long-time customer of See's Candies since 1991, I will no longer purchase their products and will avoid establishments branded with their logos.

The candies were not fresh in the first box I ordered. The caramels were hard as rocks. So, they sent another box which was the wrong assortment. Other than that, the quality is no longer there. These candies are not fresh. A candy bar would taste better. I will not longer order from them. The caramels were hard and not soft. Difficult to bite into and chew all in the caramels were the same.

As I read earlier reviews with low stars, I see our recent experience: candy arriving in bad shape, and then the nightmare of trying to get a refund. My husband sent emails to their customer service starting 12/22/24, waited on a phone call for 27 minutes while they said there was something wrong with their system, and then sent yet another email that wasn't answered. I messaged them on Facebook where they finally said they'd act on it. Fifteen days ago (12/30/24) they emailed my husband that a refund had been processed. We still haven't received it. Update 1/15/25: reimbursement issued with an apology and coupon, coinciding with complaint yesterday to Better Business Bureau. Appreciated, so have changed number of stars.

I made an effort and Sees made good after the most recent update of my review. I'm glad because I would like to continue doing business with them.