See's CandiesReviews of sees.com

We've been loyal See's customers for MANY years and were dumbstruck at how horrible the candies were that we just had delivered. I had called because I'd never done an online order before and wanted to ask some questions. They reassured me that our custom dark chocolate order would be built from the freshest stock possible. Our custom order included 8 different faves that we know VERY well. Unfortunately freshness was a minor issue since the outside chocolate had NO flavor and none of the fillings had much flavor or just tasted bad. And the shape/size of the pieces were just "off". This is NOT the candy we've been eating for decades. I hate to do it but this stuff of not worth eating, so it's going into the garbage. ! I hate to see this occur but there is no way we would ever buy any again. 12/2: Thank you See's for being responsive to my concerns. I appreciate it! I'm hoping See's will be able to continue the high quality standard that I've experienced over many years as a loyal customer.

The worst customer service I have ever encountered. My order was held up(?) by UPS. Needed the order by a specific date. Called to have another order overnighted. Rep went back and forth with her supervisor, call got cut off. No call back. Now I start the process all over only to get another CS rep who tells me the woman I spoke to was on another call and she could help me. She takes the order, tells me the shipping charges and right b4 we went forward w the order she quotes me more than double the original shipping cost. Love their chocolates, the worst customer service-will never order from them again!

best tasting candy none. they also have amazing personal customer service. when i was unhappy with the mix of chocolates i got they offered me a free replacement. Now thats class. they really care

I walked in to See’s to pick up extra candy for my grand children. I asked the lady if she could wrap both Halloween boxes for kids. She said how See’s only wraps large boxes. She finally agreed to wrap them. She had the worst attitude about customer service. I have been a See’s customer for decades. I have never witnessed this attitude.

I got variety boxes in Victoria gardens in CA. The nuts inside and fruit are really bad , rancid. The fall version.

Received a gift card that couldn't be used, after 4 months of emails to the company. Then shipping for a one pound box of chocolates is $18 !! I spent months trying to use the card and then $18 of the $25 gift card is required to ship one 1lb box. A rip off....and a gift card system that doesn't function.

We LOVE See's candy. Always have...none like it, but recently our dtr. sent us a box as we've been going thru a yr.-long medical and financial crisis and we were SO disappointed w/the choice. Ordered their Summertime Variety, featuring a lot of white chocs., toffees, truffles and chews. Basically, except for abt. 3 pieces, they were almost tasteless. VERY LITTLE filling; almost all nuts and tasteless white choc, and I LOVE white choc. Only 1 toffee, 1 chew, 4 choc. truffles, 1 YUM lemon truffle, and we cldnt even decipher WHAT flavors the others were supposed to be. Very disappointed for the first time ever. Sad to know she wasted her $$, and not sure HOW to tell her not to buy them for herself or anyone else.

I LOVE See's candy! I love to give it to all my friends and family. I purchase the $25 gift cards at a discount using the web site. Recently, when my daughter tried to use hers online, she couldn't use it with the promotion of free shipping because "the card was purchased at a discount." On the See's web site, they state: "...See's is ideal for gifting clients and colleagues for all seasons." It's a little embarrassing for clients, colleagues and friends to know that the card was purchased at a discount and that it has undisclosed restrictions for use.