Doug N.
Ordered twice recently and never got a…
Ordered twice recently and never got a tracking number for either delivery. The first delivery was damaged and disposed of by UPS. I would have never known until I called customer service which was rude to me. The candy did arrive and was delicious. I placed a second order a week ago and have no idea when it will arrive. Warren Buffet owns this company and this is ok with him??
Response from See's CandiesJan 11, 2023
Hello Doug N., Thank you for taking the time to share your valuable feedback with us. We apologize that you have had two disappointing delivery experiences with See's. We can assure you this is not our standard and that we have reached out to you via Trust Pilot to see if we can obtain your contact information and additional details about both orders. Our goal is to immediately look into what has happened so we can determine next steps to resolve the shipping and/or delivery issues. Berkshire Hathaway and Warren Buffett are proud to own See's Candies. We are all committed to manufacturing the best candy on the planet, with the highest service standards to match. We promise you we will work hard to renew your good feelings about See's Candies. Best regards, SEE'S CANDY SHOPS, INC. Johnnie Woods Director, Customer Experience [email protected]

