See's CandiesReviews of sees.com

I consider See's candies the best in the USA. I have been a customer for decades. This year, I ordered all dark almond nougat....2 pounds of it! I have discovered that not all nougats are equal. The ones without the "backbone" markings, have maybe one almond while those with the "backbone" have around 5. I feel paying full price, I should get the full deal. Is this a new policy?

we always buy the gift cards at costco and we hit up sees every sunday. great stuff.

I am especially fond of the amazing walnut bars but for crying out loud if you’re going to charge $17 for eight pieces of candy don’t give us artificial flavor like vanillin- pony up for the vanilla for God sakes otherwise you’re just making us suckers. I’m so angry since I discovered this, that I have a very poor opinion of Sees now.

I grew up with Sees Candy in southern CA. It was the best, and no waxie chocolate anywhere in the box. At this time of year I would stand in the store line to purchase the product in Downey CA. This year the formulas was changed. Waxy chocolate now. No longer melts in your mouth but sticks to your teeth like waxy crayons. I'm 77 now and I will no longer ever gift See's Candy again, what a disappointment in an age old product. Not sure who is in charge now, must be a relative, please fire the person. Once you lose a buyer it takes 10 times as long with hard work to get them back. I will never buy See's Candy again, they have destroyed the image and product, and they always had bad service at this time of the year anyway. PS Milk Chocolate Chips were my favorite, now they stick like waxy crayons to my teeth and the chocolate no longer melts in your mouth! Simply desolving in your mouth is what made it great. It also had no surface skin in the past, now it shines like it has been spray painted with clear enamel paint.

UPDATE: Sees reached out to me and sent me 2 gift cards to make up for the incident. I am revising my review to reflect the experience. During the 2023 holiday season, Sees.com advertised and offered 3-day expedited shipping for the reduced price of $9.95. I took advantage of this offer and placed my order for Christmas stocking stuffers on December 16th, a full 9 days before Christmas. I have been a regular Sees customer and Berkshire shareholder for many years. On December 20th, I was notified that my order had shipped via UPS. I thought that was cutting it close, but had faith that it would get here in time. That never happened. In fact, the order never shipped. To this day, the tracking number simply shows a label has been created, and no further movement has transpired. When I called customer service, I was told that they must have just forgot to put my box on the truck. I was not offered expedited shipping to get it in time for Christmas, and the representative told me that was no longer an option despite it very clearly being a possibility. She offered to refund my $9.95 shipping fee. Hello, this is for Christmas. This is a huge ball drop here. While my order was eventually refunded, I feel completely let down. I am not whole and I am not going to shop Sees candies anymore unless this matter is rectified.

Wanted to give my clients sweet gifts for the holidays - went to the client section on the website under client gifts ordered $300 worth of candies. and guess what... they shipped the candies with out from address. So my clients received candies, just candies, from no one - no return address, company name etc. Agent on the phone confirmed that there is not a place to put additional msgs. but offered no resolution - I've waited couple of weeks. and without further adieu leaving this negative review.

UPDATE - AFTER READING THIS REVIEW SEE'S CONTACTED ME AND REFUNDED MY PAYMENT! Ordered a 2023 Christmas present which they said would be delivered December 18 to the 22nd, but it did not leave See's until the 17th! There is NO WAY a package could get from the West Coast to FLORIDA on time if shipped that late, and of course it did not. It arrived after Christmas, after my relatives left for vacation. Worse, I tried contacting See's THREE TIMES through email and the online contact form and they never answered. I said I wanted my money back if it was delivered after Christmas. Note - UPS said it was NOT UPS's fault - there were no delays, weather issues ec. They said See's simply shipped too late. I still want a refund, but dead silence from See's. So sad - I order from them every year but do not see how I can do it again.

I am disappointed with the quality of the candy now. Too much thick chocolate and the fillings in my box all Seem to be the same. No good soft cream fillings. I spent a lot of money on several boxes for gifts. I only hope the other boxes are better!