See's CandiesReviews of sees.com

I had a very disappointing experience with See’s Candies. I placed an order on November 30th for delivery before December 12th, which was my aunt’s 70th birthday. I made sure to order in advance, and I received an email confirmation that my order and payment had been processed. Everything seemed fine. However, on the day of delivery, nothing arrived. I received no notification about any issues. When I called the company, they told me there was a problem with my credit card, even though my card was charged (and about $4 was returned back later). Despite their assurances that they would call me back, they didn’t follow through until I called again. In the end, they refunded my gift cards that I used for payment but offered no meaningful apology or resolution. This was incredibly disappointing, as I wasn’t able to give my aunt a special gift for such an important milestone. Neither I nor my family could make her feel celebrated, and See’s Candies did nothing to make up for their error. I would have expected them to honor the order or at least send something as an apology for their mistake, but they didn’t. I won’t be ordering from See’s Candies again, and I would caution others about relying on them for special occasions. Hello, Thank you for your response. While I appreciate the offer to investigate further, I’m afraid the damage has already been done. This was an important occasion, and the failure to deliver the order or provide timely communication caused a lot of disappointment. I was told that the refund for my order #19876894 would be issued in the form of gift cards, but I have not received them yet. I hope this feedback helps your team improve processes for the future, as I wouldn’t want others to experience a similar situation.

Custom mix box of dark chocolate’s were discolored or old. Very poor quality.

I was going to order a box of chocolate for Christmas for our client (corporation) this morning. At the end, the error message popped and tried with other browsers with same result, tried with other credit card also end up with error. Called , no one answers and left a phone number. Received a call in 35 minute and he asked me to give all info over the phone with one day delay of the delivery. I concerned and tried to send a screen-shot to him and he hung up on me. He had all of my info include phone number and email but never received any call from this company. Today is 12-12-2024 and WILL NOT GO TO EVEN NEWARBY SEE'S CANDYS.

Bought two pounds of nuts & chews and two pounds of milk chocolate soft cream chocolates. Taste and quality not the same…sad. Pricier too. Long term tradition gone. I won’t buy again!

Some of my earliest memories of childhood are going into the See's Candies store at the Fresno Fashion Fair Mall with my great grandmother, grandmother, or mother. They all enjoyed their favorite treats at the magical, meticulously clean, always friendly staffed, black and white tiled, "See's shop." I quickly learned that anything from this magical place, on a little pop stick, was unbelievable delicious. As I grew older, I chose nut caramels as my favorite. I have ordered from See's (online) for many years now, and enjoy sharing their treats with friends (most of who have never heard of them until they receive a tin of chocolates). The flavors are still the same, just as I remember them.

Tried ordering 15 orders kept on saying wrong adress was not the case , pissed off no order

I can remember standing in line, from the time I was 5 years old and Long Beach california. Waiting to get in to buy these chocolates. My grandmothers are holding my hand my $1 bill in my hand to buy molasses chips. This candy is par excellence. No questions asked. When I saw two stars I couldn't believe my eyes. Luscious, delectable, rememberable.! Heart Wherever there's a pop up or a brick and mortar you will never go wrong. I buy it on a regular basis and subscribe to these morsels. Always fresh, never ever stale.

Tonight was our first time going to the Gardena location and we loved it The young lady who waited on us was Saratina and she was such a pleasure and everyone was smiling and loving the samples I spend too much money but we loved the service thank you 11/20/24’