Seed HealthReviews of seed.com

I was with seed for several years, until their system decided to double bill me and they refused to refund me for it. I let them know less than an hour after it happened, but they don't have a phone number and their email people work certain hours. They blamed me, refused to refund me, and are sending now an illegal amount of probiotics up here to Canada. (They legally can't send more than three months at a time, but since my order was double billed, they're sending six.) Long story short, STAY AWAY! The company doesn't care about you and will steal your money at the first available possibility. I'm still in disputes with them through my bank and the BBB.

Had made a mistake on my subscription, and they were great to work with me to go above and beyond to resolve it. Responded to my email in 24 hours. Was using a really good probiotic before I switched to Seed, so I didn't really notice any difference one way or the other. Took Seed more to maintain what I already had going, as opposed to making a change.

Capsules arrived damaged. I requested a refund as I had already cancelled my subscription prior to opening the package. They do not give refunds so they sent me a replacement package. Capsules in that package were also damaged. I see on instagram this has happened to others - multiple shipments of damaged product. This speaks to a serious quality control issue, and I think a refund is in order if the product is damaged and the subscription cancelled.

I just started taking the DS-01 probiotic and it has completely changed my life. I have IBSD and could only go 1-2 days without having diarrhea. It was hard to leave the house and go out to eat because eating would cause me to have to use the bathroom urgently. I took a prebiotic/probiotic gummy, tried another probiotic, took fiber, ate healthier, absolutely nothing worked. I found Seed and decided to try it and it’s been so nice not having to run to the bathroom because I’m having an episode every day. I’m only on my first month but I haven’t had a single episode since I started taking it. I was honestly surprised it worked unlike anything else. I have healthy/normal bowel movements now (I go up to 3 times a day, sometimes more). Price wise, it’s pricey and I’m not sure how long I will stay on it but I personally feel it’s worth it if you can afford it and if it’s right for you. I’ve read the negative reviews on here about the company and it does make me a little nervous continuing with this company but the pros outweigh the cons in my opinion

I was initially a big fan of this product—until I needed to pause my subscription for medical reasons. After attempting to pause the subscription, I was still charged the next month. When I reached out to customer service, they claimed I had never paused the subscription. I was annoyed but chalked it up to a potential error on my part and took the time to confirm my subscription was paused moving forward. Then, on January 1st, I received a notification that I had been charged again. I immediately reached out to customer service, had to follow up to get any response at all, and was eventually told that I had only paused the subscription until the end of the year. When I questioned this, I was told that a refill notification email was sent to me and read on December 29th. I definitely hadn’t seen anything, so I searched my inbox—and found, buried in my promotions tab, an email labeled with the vague subject line “Another lunar rotation complete.” I opened this email and saw that there wasn’t even a refill notification above the fold—it was buried at the very bottom of the email! As someone who manages multiple subscriptions, I would never have guessed this was a refill notice—it looked like a standard promotional email everyone gets swamped with. This lack of clarity feels intentional, designed to bypass customers’ attention and trigger unwanted charges. I responded to the customer service agent pointing out how vague it was and just didn’t hear back. Frankly, this approach feels predatory, and it has completely eroded my trust in this brand. Clear and transparent communication is critical, especially for a company asking customers to commit to expensive recurring payments. After these repeated frustrations and poor communication, I’ve canceled my subscription entirely. Until they address these issues and improve both their communication and subscription practices, I strongly advise potential customers to proceed with caution.

This company is horrible! I had a subscription and multiple times my order arrived weeks after it should have which left me without it and it interrupted my cycle. Not to mention it is expensive! Their customer service sucks, they took a week to get back to me. You can only contact them thru email which that right there is shady. Do NOT buy this product, I am warning you. Awful company!!!

I could not tolerate their probiotic. I emailed them (3 times now) requesting that they cancel my subscription. They apparently will not. I am stopping payment on my card and starting other consumer complaints

All I did was read their online ad. I did not agree to receiving media from them. Daily emails urging me to buy started coming in. I always unsubscribed but they wouldn't stop. Finally I just blocked them. Wonder why they're so desperate? I was never interested in buying the product. Just based on the ad it looked suspicious.