I honestly wish I could give this zero stars. They offered me a free item with my purchase and now I see this month that they shipped out the probiotic, but they also charged me for the Free item from last month. When I contacted them to refund me, they basically told me too bad. They don’t have somebody that you could speak live to. It’s absolutely frustrating and I would not recommend anybody dealing with this company. There’s far better products out on the market, with less complications.
PE
Peggy
Seed has helped me be regular when I…
Seed has helped me be regular when I haven’t been for years. I also am not bloated after dinner as much when I always was before.
JT
Julia Thompson N.
This product (DS01) is about the best…
This product (DS01) is about the best probiotic I have ever taken for my constipation problem. My only complaint is their refill orders. They ship two stage capsules in a freakin envelope! Who does that? I have yet to receive a complete refill from them because there are always 4-5 capsules broken open throwing powder all over the rest. I have to clean them all off and find the ones that need to be thrown out costing me over $1.00 per capsule. At the price they charge, it’s just too expensive for me. I stopped the subscription and ordered thru Amazon but that only worked for a month. This last refill had 5 broken caps because Amazon sent them in a plastic bag instead of a box or insulated envelope. This has been going on since my first refill almost 6 months ago. I’d LOVE to find a probiotic that was cheaper, effective, and was intelligent enough to realize you don’t mail capsules in an envelope!
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N
I tried the product for almost a month
I tried the product for almost a month. I had terrible stomach problems and severe heartburn. I changed the times I took it, and I also took it with and without food, but nothing changed. I contacted the company, and they told me they couldn't give me a refund. If I had bought it from Amazon, they would have resolved the situation immediately. Please, if you're going to contact me, make sure it's because you're going to give me a refund. That's all.
Response from Seed HealthOct 22, 2026
Hi there—thank you for taking the time to share this with us. We’re sorry to hear this has been your experience.
It can be normal to experience some mild gastrointestinal discomfort while first acclimating to a new and potent probiotic, such as DS-01®.
That said, effects related to acclimation are generally mild, and we therefore wouldn't typically expect the emergence of a reaction as pronounced as the one you described to be associated with product use.
We do not have your contact information here, but would love to support you further. Please contact [email protected] with the name and email linked to your Seed account and we will follow-up with you there.
MA
Marita
DO NOT SUBSCRIBE OR BUY FROM THIS…
DO NOT SUBSCRIBE OR BUY FROM THIS COMPANY!!! There is NO customer service, NO real phone number, and they offer no way to reach out when a mistake occurs. They overcharged me by almost $300, double charging me for a 6 month subscription, but there is no way to reach a human to correct this problem. And THAT itself is a big problem. I am filing a complaint, working it out with my credit card, and canceling ASAP. Trust me on this, don't do it. It is not worth it.
As of 10/22, I have seen SEED'S response. It is INACCURATE. You CANNOT reach any customer service person, they never reached out me "directly" (oh please, trying to save face), they sent me an email, this is not direct, as there is NO phone number, no human, and an absolutely terrible subscription service. Honestly, as a functional medicine person and yoga studio owner, I do not endorse use of this product due to lack of customer service. Shame on SEED.
Response from Seed HealthOct 22, 2026
Hi Marita! Thank you for sharing your experience. We're sorry to hear about your frustration, particularly regarding the unexpected charges and difficulty reaching our team.
We understand how concerning it can be to see two orders processed when you were only expecting one. After reviewing your account, we confirmed that the additional order was placed through the “Ship Now” feature, which allows members to process their next refill ahead of schedule. This feature includes a confirmation page before the order is submitted to help prevent unintended purchases.
We're glad we were able to connect with you directly via email and issue a courtesy full refund for the duplicate order. As shared in our response, refunds typically return to the original payment method within 2–5 business days.
If there’s anything further we can support or clarify, please don’t hesitate to reach out to us at [email protected].
PC
pajehaaol.com
I'm a firm believer in giving something at least a year, but this I knew within the first month!
I'm a firm believer in giving something a year. I had previously been on another supplement for a year, and I wasn't sure it was working. A friend told me about Seed Health; her doctor suggested it because it was working for him. Within a month, I knew my gut was happier, and my sleep was the best it's been in years! I've always had trouble sleeping - most of my life- but now I feel calm and relaxed, and I sleep better than I have in years.
AC
Amy C.
Most excellent product
Most excellent product. I’ve taken several probiotics since teenager with constant pain and bloating. First product to fix these symptoms for me.
Response from Seed HealthOct 16, 2026
Hi Amy! Thank you for sharing your experience. We're so happy to hear that Seed has made such a meaningful difference for you. We appreciate you being part of our community.
NS
Neubauer, S.
Horrible customer service
Horrible customer service. I tried some supplements and of course if you try you have to do a subscription. Which is ridiculous. But there products made me have bad stomach issues. So I contacted them and I canceled it. A month later they are sending me stuff. I told them this was canceled before. They said sorry we can’t cancel it now, your product was shipped. So now I got a shit product that I can’t take and an ignorant customer service. So now I will go thru my bank !!!!! BEWARE
Response from Seed HealthOct 16, 2026
Hi Sandra! Thank you for sharing your experience. We're sorry to hear about the discomfort you experienced and the frustration surrounding your recent order.
After reviewing your account and previous correspondence, we can confirm that your DS-01® subscription was rescheduled to January on October 10th. However, your separate DM-02™ subscription remained active, which is why another order processed. We received your cancellation request on October 10th, after the order had already processed.
We can confirm that both subscriptions have now been canceled, so you won't receive any further recurring shipments or charges from Seed.
If there’s anything further we can support or clarify, please don’t hesitate to reach out to us at [email protected].