Seed HealthReviews of seed.com

Since taking seed probiotics I have not seen any changes, but I do have to mention that every time I swallow the pill it feels like it gets stuck in my esophagus or something, and it doesn’t quite go down as smooth and sometimes I feel like I have to gag it back up and I have to swallow water multiple times to just get it down. I normally don’t have any issues with any other pills. It’s just seed. Makes me so gassy too.

I actually liked Seed’s product, but the subscription management experience caused me to cancel completely. I went into my account specifically to cancel my subscription from my phone, but I could not find a cancellation option. The only option I could find was to move or reschedule my next shipment. Since I couldn’t figure out how to cancel it from my phone, I decided I would take care of it later when I was at a computer. Unfortunately, I forgot, and by the time I remembered, another order had already processed and I had been charged. I then tried from a computer and still had to navigate through multiple pages just to figure out how to properly manage and cancel the subscription. What makes this especially frustrating is that once I finally contacted Seed directly, my subscription was canceled within minutes. Purchasing and renewing is extremely easy. Canceling should be equally easy and clearly accessible from a mobile device. Customers should not have to jump through hoops to stop an automatic renewal. The product was not the reason I left. The subscription experience was.

The product is great, but the Customer Service is not. They lost my Probiotic shipment in the mail and seemed quite unconcerned that I was going to have to go between two and three weeks without the probiotic. Their company knows how important consistency is when taking a probiotic every day and when I asked them if they could please expedite it, they ignored every single request. They very much dropped the ball in helping me get my their product quickly so that I did not have to go weeks without it. Considering it was their mistake and not mine that is completely unacceptable.

Repeated shipping/packaging failures have made me question quality control. Our pediatric order arrived spilled with white powder throughout the package, which is especially concerning when it’s for a child. Customer support was slow (about a week to reply), and there’s no phone option to speak with someone.

Product didn’t live up to the hype and still experiencing cramps…

I am sure the product works fairly well. However, their subscription service stinks. They claim I received an email to receive a second batch of product according to my subscription, but I did not. So it was s surprise when $134 appeared on my credit card. They have no direct customer service phone btw. I emailed and they wrote a lovely note back saying the product had been sent. Really? The DAY it was charged on my card it could not be stopped? I hate these subscription services which blindside you. They should take customer service advice from Chewey.

it's really expensive for what you get and there are tons of cheaper probiotics solutions on the market. this one just does really great brand advertising but i don't feel that much of a difference compared to other brands

Subscription cancellation dark pattern.