I honestly wish I could give this zero stars. They offered me a free item with my purchase and now I see this month that they shipped out the probiotic, but they also charged me for the Free item from last month. When I contacted them to refund me, they basically told me too bad. They don’t have somebody that you could speak live to. It’s absolutely frustrating and I would not recommend anybody dealing with this company. There’s far better products out on the market, with less complications.
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I tried the product for almost a month
I tried the product for almost a month. I had terrible stomach problems and severe heartburn. I changed the times I took it, and I also took it with and without food, but nothing changed. I contacted the company, and they told me they couldn't give me a refund. If I had bought it from Amazon, they would have resolved the situation immediately. Please, if you're going to contact me, make sure it's because you're going to give me a refund. That's all.
Response from Seed HealthOct 22, 2026
Hi there—thank you for taking the time to share this with us. We’re sorry to hear this has been your experience.
It can be normal to experience some mild gastrointestinal discomfort while first acclimating to a new and potent probiotic, such as DS-01®.
That said, effects related to acclimation are generally mild, and we therefore wouldn't typically expect the emergence of a reaction as pronounced as the one you described to be associated with product use.
We do not have your contact information here, but would love to support you further. Please contact [email protected] with the name and email linked to your Seed account and we will follow-up with you there.
MA
Marita
DO NOT SUBSCRIBE OR BUY FROM THIS…
DO NOT SUBSCRIBE OR BUY FROM THIS COMPANY!!! There is NO customer service, NO real phone number, and they offer no way to reach out when a mistake occurs. They overcharged me by almost $300, double charging me for a 6 month subscription, but there is no way to reach a human to correct this problem. And THAT itself is a big problem. I am filing a complaint, working it out with my credit card, and canceling ASAP. Trust me on this, don't do it. It is not worth it.
As of 10/22, I have seen SEED'S response. It is INACCURATE. You CANNOT reach any customer service person, they never reached out me "directly" (oh please, trying to save face), they sent me an email, this is not direct, as there is NO phone number, no human, and an absolutely terrible subscription service. Honestly, as a functional medicine person and yoga studio owner, I do not endorse use of this product due to lack of customer service. Shame on SEED.
Response from Seed HealthOct 22, 2026
Hi Marita! Thank you for sharing your experience. We're sorry to hear about your frustration, particularly regarding the unexpected charges and difficulty reaching our team.
We understand how concerning it can be to see two orders processed when you were only expecting one. After reviewing your account, we confirmed that the additional order was placed through the “Ship Now” feature, which allows members to process their next refill ahead of schedule. This feature includes a confirmation page before the order is submitted to help prevent unintended purchases.
We're glad we were able to connect with you directly via email and issue a courtesy full refund for the duplicate order. As shared in our response, refunds typically return to the original payment method within 2–5 business days.
If there’s anything further we can support or clarify, please don’t hesitate to reach out to us at [email protected].
NS
Neubauer, S.
Horrible customer service
Horrible customer service. I tried some supplements and of course if you try you have to do a subscription. Which is ridiculous. But there products made me have bad stomach issues. So I contacted them and I canceled it. A month later they are sending me stuff. I told them this was canceled before. They said sorry we can’t cancel it now, your product was shipped. So now I got a shit product that I can’t take and an ignorant customer service. So now I will go thru my bank !!!!! BEWARE
Response from Seed HealthOct 16, 2026
Hi Sandra! Thank you for sharing your experience. We're sorry to hear about the discomfort you experienced and the frustration surrounding your recent order.
After reviewing your account and previous correspondence, we can confirm that your DS-01® subscription was rescheduled to January on October 10th. However, your separate DM-02™ subscription remained active, which is why another order processed. We received your cancellation request on October 10th, after the order had already processed.
We can confirm that both subscriptions have now been canceled, so you won't receive any further recurring shipments or charges from Seed.
If there’s anything further we can support or clarify, please don’t hesitate to reach out to us at [email protected].
MA
Muhammad A.
Never order your plant from SeedLures
Never order your plant from SeedLures. They claim Gaurunted results. I ordered two figs trees Saplings. Received the saplings without any instructions how to plant them. Then on my request I got instructions through email. I closely follow the instruction. I was told that the saplings will grow in four to eight weeks. I properly watered the saplings daily, but no signs of it's growth in four weeks. I shared the pics with them after four weeks, telling that I don't see any signs of growth and request them for my refund of $69, but no response received. I did the same after eight weeks, but no response received of my refund request. I strongly request to public not to order any plant from SeedLures at all.
JH
John H.
It sure was easy to order, but a nightmare to cancel!
I ordered this product and I should have done my research first. I see many reviews here frustrated with the same experience. As far as the product goes, I tried three different ones and didn’t notice anything majorly positive or negative. But when I tried to login and cancel my subscription it turned out to be a nightmare. Back when I tried the first time to cancel, they didn’t even have an option to cancel online!! You had to call during business hours. Since then, they have added the option to cancel online. They have made a bunch of money by holding their customers’ payment methods hostage. Trapping people in a subscription should not be a legal business model.
Response from Seed HealthOct 13, 2026
Hi John—thank you for taking the time to share your experience with us. We're sorry to hear that canceling your subscription was such a frustrating experience, as this is certainly not what we want for our members.
To clarify, we've always offered the ability to cancel subscriptions online, directly through your Seed Account. Canceling should be simple and stress-free, and you can do so at any time by navigating to the Settings tab within your account and selecting Cancel Subscription.
That said, we're sorry you encountered difficulties with this process and would appreciate the opportunity to better understand what happened.
We don't have enough information within your review to locate your account. If you're open to it, please reach out to [email protected] with the name and email address associated with your Seed Account so our SeedCare team can take a closer look at what happened and support you further.
MK
Maria K.
I am filing this complaint regarding a…
I am filing this complaint regarding a duplicate order caused by what appeared to be a technical issue with Seed’s website and the way Seed handled the situation afterward.
I attempted to place my order once, but after clicking to submit it, the website did not show that the order had gone through. Because there was no confirmation that the transaction had been completed, I tried again. Approximately five minutes later, both orders appeared as processed.
I immediately contacted Seed and provided screenshots documenting exactly what happened, including the timing of the transactions. Despite contacting the company almost immediately and explaining that I did not intentionally place two orders, Seed refused to cancel the duplicate order.
Instead of correcting the duplicate transaction, I was offered the option of changing the date of my next subscription. That does not address the problem. I did not need two orders, and I should not be financially responsible for a duplicate transaction resulting from a website/processing issue.
What is most disappointing is the customer service response. Technical problems can happen with any company. What determines whether a customer remains loyal is how the company handles the problem. I gave Seed documentation immediately and gave them an opportunity to correct the situation, yet they chose not to do so.
I had been a Seed customer, but this experience has caused me to lose confidence in the company and its subscription practices. I have now decided to discontinue my relationship with Seed entirely.
I am requesting:
1. A full refund for the duplicate order.
2. Confirmation that my subscription is completely canceled and that no additional charges will be made.
3. Written acknowledgment that this issue has been reviewed rather than simply offering to move the date of a future subscription.
I have screenshots and correspondence documenting the sequence of events and how quickly I contacted Seed after discovering the duplicate orders.
A company should not lose a customer over a technical problem that could have been easily corrected. Unfortunately, the refusal to resolve an obvious duplicate-order situation has done exactly that.
Response from Seed HealthOct 8, 2026
Hi Maria! We’re sorry to hear about your experience and understand how frustrating it must have been to see two orders process when you only intended to place one.
We don’t have enough information within your review to locate your account. If you’re open to it, please reach out to [email protected] with the name and email address associated with your Seed Account so our SeedCare team can take a closer look at what happened and support you further.
SK
Shanthi K.
Subscription, customer service, product, do not recommend
I’ve had a very frustrating experience with Seed.com. There is no customer service number to reach anyone directly, and their subscription process is extremely ambiguous. Even after I canceled my subscription, it somehow reactivated on its own and I was charged again.
I’ve tried several times to contact their support through the methods they provide, but I haven’t received any meaningful response. At this point, I’ve had to report the issue to my credit card company because I couldn’t get Seed.com to address the unauthorized charge.
Based on my experience, I cannot recommend Seed.com. I even doubt the product now, if they have to force people to buy their product, I really doubt the quality
Response from Seed HealthSep 29, 2026
Hi Shanthi—thank you for sharing your experience.
We’re truly sorry to hear about your experience, as this is not the level of support we aim to provide.
The technical issue has been resolved on your account and we’ve since issued a full refund for your most recent order. Your subscription has also been confirmed canceled, so you will not receive any further charges or shipments from Seed.
If there’s anything further we can support or clarify, please don’t hesitate to reach out to us at [email protected].