Seed HealthReviews of seed.com

I thought that I had a problem with Seed but after a delay the took care of my situation in a very professional way. I appreciate it very much.

Abby at Seed provided one of the best customer service experiences I’ve had in a long time. She took the time to understand my situation, asked thoughtful and consultative questions, and went out of her way to help me find the right solution. I never felt rushed or treated like a ticket number. Seed clearly invests in people who care about their customers. I’m genuinely impressed and grateful for the support. Thank you, Abby.

The product seems to be of adequate quality but the delivery, subscriptions are a mess. I received a promotional email to try 2 products in addition and the DS-1 I was taking on a subscription basis. Without authorization Seed continued the ship the promotional products at full price. When I objected to this they gave me a $74.00 credit towards new purchases. I have sent 3 emails beginning on January 29 and have yet to get to response. Seed customer service has rectified the issue.

I had a very frustrating experience with Seed’s subscription service. It’s unnecessarily difficult to cancel, which feels intentional and unfair to customers. On top of that, I didn’t notice any benefits at all from using their multivitamins or probiotics, even after giving them a fair try. For the price and the hassle involved, this service just isn’t worth it. I wouldn’t recommend Seed to anyone who values transparency or flexibility.

Seed.com has the slick branding of a premium health company and the delivery execution of a garage sale. My orders have been “delivered” to the wrong address more than once. The proof is literally in the delivery photos: the house in the picture is not my house. Not my porch, not my door, not my anything. Yet somehow Seed still treats that as a completed delivery and then hides behind a “refund window” once you finally figure out your package got dumped at some random place. That is not customer service. That is customer avoidance. And dealing with support is the worst part. Instead of acting like a company that wants to make things right, the vibe is: delay, deflect, deny. Lots of scripted replies, zero ownership, and a weird obsession with finding reasons not to help. If your tracking says delivered but the photo is a different house, the conversation should be over. Refund or reship. Period. Anything else is nonsense. Also, using DoorDash style last mile delivery for a subscription product is a bad joke. You want fewer lost packages? Use USPS or a real parcel carrier consistently, not a patchwork of gig deliveries that seems to “complete” orders wherever the driver feels like stopping. Bottom line: if you like paying premium prices for roulette wheel shipping and customer service that argues with basic reality, Seed is your company. I’m done.

Repeated shipping/packaging failures have made me question quality control. Our pediatric order arrived spilled with white powder throughout the package, which is especially concerning when it’s for a child. Customer support was slow (about a week to reply), and there’s no phone option to speak with someone.

An absolute s€&t show, circus act scam of a company. I’ve been trying to cancel my orders for a long time. AVOID AT ALL COSTS

I placed an order with Seed on December 26, 2025 to date I have yet to receive my order. I also have sent them 2 emails regarding not receiving the order, to date they have not responded. They do not provide a phone number.