Seed HealthReviews of seed.com

The product itself did not deliver the benefits I expected and, unfortunately, did not make any noticeable difference for me. What was even more frustrating was the payment process, which felt misleading because the automatic subscription model is not clearly emphasized at checkout. It creates a situation in which customers may believe they are making a one-time purchase, only to discover recurring charges later. This lack of transparency, combined with a product that did not meet my expectations, resulted in a disappointing overall experience.

The product is ineffective for me and customer service is unresponsive. I need to cancel and the company keeps me going in circles. They did send me a Password reset, but when I attempt to do that, there Is no response.

Terrible customer service and not a great supplement. Didn’t see any improvements at all. Really hard to cancel

Although the probiotics are the original innovative solution for probiotics that actually reach the colon, the subscription is pricey and you're required to join to even be able to buy the product. The probiotics alone are wonderful, it's just the expense of the subscription.

Love the product and had a good customer service experience. My daughter has had vague unexplained stomachaches for years, then we started this and they went away! (She took the pediatric version.) She only takes half a packet a day and it seems to work, so we do that to lower the cost. But because of that, I needed to pause our subscription because we have lots of it. Apparently I had put a typo in my email when signing up so I couldn't figure out how to access my account. I contacted customer service and they were very helpful, helped me stop my subscription, figured out that the typo had been the error, and fixed my email. I thought the sign up process was clear and I understood I was signing up for a subscription. I like that the refills are sustainable.

The product has some positives. It seemed to help my stomach, however, after the original order, I literally had to beg the company to send my monthly refill. (They wasted zero minutes in charging my credit card) but no refill sent. They will not respond to emails, so forget that. I finally spoke with someone and canceled my subscription. They were kind enough to refund my card for the refill charge. So today it came in the mail. Opened the paper package and inside the pouch was possibly 5 capsules that were not destroyed. Powder everywhere with broken capsules mixed in. I threw it in the trash. My conclusion: not a bad product, but a horrendous business. I am now sure that this is a couple of teenagers pretending to run a business out of their parents basement (my favorite expression to characterize sloppy businesses) . Avoid!!! It’s not worth it!

I have not received my 4 last orders. I have found one order and now understand why I haven't received my orders, it due to SEEDs lacking my full address on their address label , the address always missing my street. I have repeatedly contacted them, they ignore and never respond. I told Seed I have missing orders, , Seed has ignored all my requests, Seed has sent orders without my full address, with a street, Seed neither refund nor reply to my contact, you did not amend, you are not I am Disappointed and can not trust Seed to send me my orders nor to give me my due refund, I can not trust Seed to have any business. Shameful , simply shame !

Ive been ordering directly from Seed.com for about a year. Even though I have not seen any real difference, I decided to continue for another year I specifically ordered from their website and not Amazon or any other third party to try to maintain the most highest quality since this would be impacting my health. If I wanted Amazon logistics, I would have ordered from Amazon. Only after my order shipped did I learn that Seed uses Amazon Shipping and other similar third-party carriers—without clearly disclosing this at checkout. For ingestible products, chain-of-custody and handling matter. That distinction is not trivial, and many consumers deliberately avoid Amazon logistics for that reason. What’s most disappointing is that Seed positions itself as a health-first, trust-driven brand, yet keeps this information opaque. When I raised the concern, I received policy language—not accountability. They blew me off. This experience caused unnecessary stress and frustration, and it undermines confidence in a company that claims to prioritize customer health and transparency. If fulfillment partners don’t matter, disclose them. If they do matter, customers deserve the choice