Seed HealthReviews of seed.com

My wife has been very thrilled with Seed. After trying other options, she finally found a product that helped her get and stay regular. On top of it, USPS lost one of subscriptions. Seed, even though it wasn’t their fault, sent out a replacement right away. Amazing customer service!

My order was lost in shipment. I told them to cancel my subscription. They resent the package anyway. Then decided to keep my subscription active. 90 days later they billed my card for another order and told me about the shipment coming for the order after they billed my card. FTC requires notification of billing of a subscription product to give the customer opportunity to cancel. They did not. I disputed with credit card company and then Seed quickly responded to ge the charge removed. DON"T do business with this company. As you can see by all their reviews they are another scam supplement company.

SEED set me up for a subscription without my consent and then charged me a much higher price for the renewal. I never authorized the subscription. Furthermore, SEED did not inform me of the charge ahead of time to give me a chance to cancel. I feel that SEED was deceptive and would highly recommend you avoid SEED.

Unbelievably BAD customer service. Nothing wrong with the product. The product is great in fact. However dealing with their insanely bad customer service isn’t worth any benefit you get from the the product. It just isn’t worth it if you have to deal with the patronising and ultimately useless customer service team. I made the mistake of trying them again to see if there was any improvement but the same ineffectual team is there delivering nothing. Rather than fixing the issue they just cancelled my orders without even consulting me.

We moved, and tried to update the address on seed.com but it errored so I emailed them to change our address. Once, they sent it to me, and asked for $14 COD. So, I assumed they had the address right, but they didn't. They have sent the last 5 orders to our old address, and I emailed them over 10 times and no reply over a span of weeks. I finally cancelled and disputed with the bank. I'm waiting for the outcome there.

I recently subscribed and despite following the starting guidelines, ran out 3 days sooner than it should've been. I reached out to customer service 3 days later regarding QC issues using the contact link in the shipping notice email and received no response (now 10-days later). The tracking email that (quite oddly) goes to DoorDash was received on April 20th and a status of "awaiting package" has remained for 13 days as I type this. Adding to my frustration, a week into using DS-01, I thought I had switched to a 90-day subscription after getting a promotional offer from them. That does not seem to have been applied to the account (the promotional discount and the change to 90-days). So, while the product seemed to work a little better than my prior prebiotic/probiotic supplement, I could certainly NOT recommend this business to anyone. I'm going to be submitting a refund through PayPal and glad I have purchase protection by using them. Update - Apparently TrustPilot does something with complaints. I received a response from Seed customer service shortly after and to my surprise a 30-day supply of DS-01 was delivered yesterday (May 5th). 2 weeks of nothing and I have to re-acclimate myself to it. My subscription issue is still an issue as I received 30-days worth. Clearly, they are lacking in supply chain and distribution. DoorDash isn't a proven and reliable courier. Perhaps Seed should spend less on commercials and focus more on this issue.

All of the influencers are posting about this. I gave it a shot for over a year and it is the worst one I’ve ever taken. Causes major constipation. I had a surgery where my bowels were seen and my Dr wondered what I was taking… I’ve never been backed up like that on any other probiotic. I feel immediately better since stopping this. Their subscription service sucks too and customer service is horrible. You can see someone else says they told them that they send reminder emails and I was just told they don’t. They lie.

After posting here Seed did finally issue a refund! Thank you. See the picture of the scary crushed and dangerous product they sent us twice! It came in a cheap cardboard envelope, thrown on the porch. They would not refund, sent us more crushed dangerous product. Didn't seem to phase the agent I emailed. I don't see where I can leave my photos. Trust me, there was No way to use the powder crushed mess, The first shipments, 3, came over the top packaging. Once you go to auto, you get carboard inept packages! Jimmy