DS-01 did not do anything for me. They charged me after I cancelled the automatic subscription, and to add insult to injury, they charged me $53 even though they were offering an ongoing discount for $35!
Response from Seed HealthJul 7, 2026
Hi Jerry, thank you for taking the time to share your feedback. We're sorry to hear that DS-01® wasn't the right fit for you.
For context, Seed offers all products as a subscription-based service, and acknowledgment of the subscription terms is required before an order can be placed. Promotional offers apply to eligible first orders only, with future refills processing at the standard subscription price—we're sorry for any confusion caused.
We don't have enough information within your review to locate your account. If you're open to it, please reach out to [email protected] with the name and email address associated with your Seed Account so our SeedCare team can take a closer look and support you further.
CP
Cynthia P.
Definitely recommend
I tried several probiotics & combinations of supplements never worked.First did the fast track package for 14 days. Starting taking Seeds on a regular basis for 30 days now. No bloat, no uncomfortable stomach, no gas & regularity was a plus! Definitely recommend.
Response from Seed HealthJul 7, 2026
Thank you so much for taking the time to share your experience.
We're so happy to hear that DS-01® has become a positive part of your routine and that you've noticed such a meaningful difference. Thank you for trusting Seed and for sharing your experience with others.
We truly appreciate your support and are so glad to have you as part of our community.
NE
Neal
A digestive miracle!!
My digestive system after a month has improved tremendously. I had constipation from the tirezepitide and another medication I was taking. After my first week I started going like a normal person again. The pain I experienced during every bowel movement has completely been fixed.
Response from Seed HealthJul 7, 2026
Thank you so much for taking the time to share your experience.
We're so happy to hear you've noticed such a positive change and that you're feeling better. Thank you for trusting Seed to be part of your wellness journey and for sharing your experience with our community.
We truly appreciate your support and are so glad to have you with us.
JA
James
Warning: do not do business with Seeds !
I decided to buy based on the marketing: the (supposed) outstanding research and efficacy … But, I did not use the product due to the details below:
Within a day of ordering, I received a tracking email, which indicated DoorDash (!) was the shipper. Did not know DoorDash was in the shipping business. I read that Seed’s logistics people also may ship via OnTrac (from first hand experience, I know OnTrac is a very bad shipping option). Try Googling both of these shippers and see the ratings. Why use USPS, UPS, or FedEx when you can save a few bucks …
I opened the tracking email and found DoorDash had the wrong address, my home address from 2-years ago. (Maybe that’s DoorDash’s default from a pizza delivered to that address 3-yrs ago.)
So, for 3-days, I attempted to correct my address on the Seeds site, only to receive automated boilerplate responses. Same responses to my cancellation requests.
Because this purchase auto-subscribes me to a higher priced, monthly item, I cancelled my credit card. I also requested a credit (refund) on this order from Chase.
-No human engagement
-Inadequate website
-Utilization of inferior shippers
★ Do not buy from this vendor!!!!
Hey, Seeds Management: perhaps you should reappropriate some of that marketing budget.
★ UPDATE
July-06 | Seeds finally responded with a cancelled order and cancelled subscription. (Which is moot because I cancelled the cc they had on file.)
Response from Seed HealthJul 7, 2026
Hi James, thank you for taking the time to share your feedback. We're sorry for the frustration and confusion surrounding your order.
After reviewing your account, we can confirm that your first order has been fully refunded and a replacement was sent to your updated shipping address. We also confirmed that your subscription has been canceled, so you will not receive any future shipments or charges.
We understand how frustrating the delay in reaching our team must have been. We've been experiencing higher-than-usual inquiry volumes, and we appreciate your patience while we worked to resolve this.
Regarding the shipping address, the original order was placed using the address saved to your Shop account, which is why it was initially sent there. We understand how this caused confusion and appreciate the opportunity to correct it.
If there's anything further we can support you with, please don't hesitate to reach out to us at [email protected].
JO
JOSEPH
Horrible customer service responce time
Horrible customer service. They are nearly impossible to reach, no phone of course only days and days to get a response. And all the while the product is top dollar and don't get me going on the flimsy shipping envelopes especially considering the price of these products. They do work for me BUT when CS is so very lacks and extremely slow to respond to customer issues it is not in any measure worth the expense to me. I do not like companies that seem to be usually newer, smaller companies which I imagine are run by young adults who think it cool, hip and minimal to no longer have a real human talk to about said issues and instead use email or some companies it's only text. This is no way to run a forward facing/customer facing company so I am moving on and if there are no other companies that have meaningful customer service that take a personal interest in their customers' concerns than I will do without this stuff. Best of luck to you hope you find what you need but I would steer clear of Seed.com.
Response from Seed HealthJul 3, 2026
Hi Joseph, thank you for taking the time to share your feedback. We're truly sorry for your experience and understand how frustrating it must have been to wait longer than expected for a response.
We've been experiencing higher-than-usual email volumes, and we appreciate your patience. After reviewing your account, we can confirm that our team has sent a replacement for your damaged shipment and has been in touch with you regarding the resolution.
If there's anything further we can support you with, please don't hesitate to reach out to us at [email protected].
GB
Gad B.
The worst experience
The worst experience - no exaggeration!
Whatever you do - stay away from this company!
I set up a subscription with Seed. They decided to cancel it for whatever reason without informing me. After I found out (since I did not get the product) and following an exhausting email exchange which showed my how incompetent they are, I asked to keep it canceled. A month later, they decided to re-open it and I get the message that my credit card is back on file with them. Obviously, I did not ask for this. So I write to them and they reassure me that the account remains canceled and that nothing has been processed. Except that now I find that the credit card **has been charged**. This is more than incompetence. This is criminal behavior. I suspect they are the same with their product. Stay away!
Response from Seed HealthJul 3, 2026
Hi Gad, thank you for taking the time to share your feedback. We're truly sorry for the frustration and confusion this experience caused.
After reviewing your account, we found that your subscription was initially canceled during a system update. As part of our efforts to correct that error, your subscription was automatically reactivated by our system, which understandably led to further confusion and frustration.
We sincerely apologize for this experience. We can confirm that the charge has been fully reversed, and no further charges will be processed.
We appreciate you bringing this to our attention and regret that this experience fell short of the standard we strive to provide. If you have any additional questions, please don't hesitate to reach out to us at [email protected].
RL
Ron L.
Sleazy operation
Sleazy operation. Offers discount subscription on first order. Subsequent orders under the subscription are much more expensive and they make it very difficult to cancel. On the subscription page, there is an option that looks like a cancellation selection but it's actually not. Only found out when I got notification from credit card company that they were charging me again. I'm still trying to cancel the subscription through their customer service. It's no way to do business!
Response from Seed HealthJun 26, 2026
Hi Ron, thank you for taking the time to share your feedback, and we're sorry to hear about your experience.
We don't have enough information within your review to locate your account or verify its current status. If you're open to it, please reach out to [email protected] with the name and email address associated with your Seed Account so our SeedCare team can take a closer look and support you further.
For context, Seed offers all products as a subscription-based service, and acknowledgment of the subscription terms is required before an order can be placed. If you'd like to cancel your subscription, we're happy to help, or you can do so directly within your Seed Account by navigating to Settings and selecting Cancel Subscription.
We'd appreciate the opportunity to review your account and help get this resolved.
PL
Phil L.
Excellent product, excellent customer service
I’ve been using Seed for a couple of years now. My digestive health has demonstrably improved as a result. On top of that, their customer service is excellent. On the (one-off) occasion that I had an issue with delivery, it got sorted fast, no questions asked. And no AI bots either! So that was a refreshing change. All in all, highly recommended.
Response from Seed HealthJun 24, 2026
Hi Phil—thank you so much for taking the time to share your experience.
We're delighted to hear that DS-01® has had a positive impact on your digestive health over the years.
Your kind words mean a great deal to us, especially your recognition of the personalized support you received. We're grateful to have you as part of our ecosystem and appreciate your continued trust in Seed.
Thank you again for your recommendation and support.
