Securus Contact SystemsSecurus Contact Systems knows people. Our innovative proprietary technology and live receptionists will helpyour business grow and succeed. SCS creates exceptional connections with your customers and trustworthyimpressions with each interaction.
Securus Contact Systems (securuscontactsystems.com) has 237 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Sales & Marketing · Wilmington, Delaware
Excellent
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Sales & Marketing · New York, New York
Excellent
237 approved reviews, newest moderated first
Josh R.
They are great, they allow me to get rest on the weekends and in the evenings. they are a crucial part of my business. Thank you
Response from Securus Contact SystemsApr 22, 2020
Thank you for your positive feedback! We appreciate your time to let us know that we are taking care of you and making your life easier. _ Customer Happiness Team
Raul Toscanelli T.
We couldn't be happier with your service! The process is easy, the information is accurate, and best of all we don't miss any more calls from our customers who are in need! We highly recommend this service to our friends who are also in need of some help!
Response from Securus Contact SystemsApr 22, 2020
Thank you for the fantastic review! We are so pleased you love the service and took the time to recommend us. - Customer Happiness Team
Mark D C.
Great service and very easy to work with - Mark Crippin - Steamatic of North Indianapolis
Response from Securus Contact SystemsApr 14, 2020
Thank you for taking the time to share your experience with us! We are so glad we are able to meet your expectations.
Thomas B.
Securus Contact System has truly helped our business! We never realized how many after hours phone calls we were missing from current and potential customers. Securus Contact Systems has an amazing customer service team that is responsive and efficient. They are quick to help me with any questions or changes we have. I would highly recommend!
Response from Securus Contact SystemsApr 7, 2020
Thank you for your very kind review, Thomas!! We are happy to hear that our clients feel taken care of. Please let us know what we can do for you in the future!
Ilse
We recommend their services. We have used the service for a year now with no major inconvenience. We had one issue and we were able to solve it quickly. It helps us focus on our business while they help us take care of our customers.
Response from Securus Contact SystemsApr 7, 2020
Thanks for taking the time to share your feedback with us! We value your input and encourage you to let us know more details about your experience with us.
James P.
I called a Buissness and was so impressed by the person answering. When I inquired as to whom answered I was told it was from Securis so I immediately contacted them and signed up. I am grateful that I found such a good company also very reasonable with price. They have been a great asset to me and my company.
Response from Securus Contact SystemsApr 7, 2020
Thank you so much for taking the time to leave us such a wonderful review and for entrusting us with the care of your clients. Please let us know what we can do for you in the future!
Ken
I've outsourced the majority of our inbound call volume to SECURUS--- just a little over 3 years or so. I haven't the need to look any further for the solutions they offer.They have an excellent team of personnel!!!!
Response from Securus Contact SystemsMar 27, 2020
We can’t thank you enough for your kind review of Securus Contact Systems. It means so much when our clients share their experiences. I'm glad we are able to meet your expectations.
Keemer P.
They have been great. I used to man my business phone 24/7, now I can spend quality time with my family and still know I am not losing valuable leads. I have also gotten compliments from my customers about how professional the people at Securus sound. Fully recommend their service to any small business owner that has 24/7 phone support.
Response from Securus Contact SystemsMar 25, 2020
We are incredibly grateful that you took the time out to leave us this review. Our company puts client satisfaction as top priority and we are committed to our clients. It's clients like you that make our job wonderful.