SeatingmindReviews of seatingmind.com

looks like i have tell everyone how bad your entity is. if i don't get my shipment before the 15th of march then we have a problem. You guys are praying on peoples ignorance, you guys dont specify wether the actual item that we are purchasing is a refurbished piece or not. You dont even offer us options to chose wether we want refurbished or not. so from the point of purchase to the actual invoice generated there is no indication on what one has just purchased. A refurbished or new? on top of this your shipping times are all off. your using fedex i called fedex and they said you guys haven't even sent it to them, meaning you guys have been sitting on labels for four weeks now. which tell me one of two things ether you guys are sell Merchandise you dont even have in hand and are waiting on (refurbished or new) products to show up or your guy in the wear house are straight lazzzy! ether way bad for business. so which one is it? i have a heavy following on twitter. i feel its my duty to warn people about how you have miss treated me and other like me in similar situations . this is not cool. ps please find my email throw the order number that i provided that Seatingmind Company generated, you can identify my name and my email. forward me to a the higher up's in the company to see that this issue be resolved. contact me there. thx

Worst Customer service. 25 or more emails later. No one answered the phone lines. Simple request: generate a receipt on my return was as if they never do these things. The Aeron chair was not worth the money and Seating Mind very poor customer service. Dania has a stellar chair of the same price and a similar concept and great customer service. Go somewhere else! update 2/6/20: I got a call back from a consultant the day after I posted this review who said they would rectify my request. He DID not rdo as he said he'd do, just like the CS rep, they don't follow dirctions. I asked for a detailed receipt of our entire money transaction, yet what was sent to me was a total, nothing different. My rating stays the same!! TERRIBLE. Call me when you fix my request correctly but otherwise go to DANIA for a better chair and CS.

We ordered a Herman Miller chair on November 30th. It arrived on December 22nd. The warehouse sat on the shipping label for two weeks, and after some complaining to customer service, the chair finally found its way to a truck. The box that arrived was not a Herman Miller box. There was some bubble wrap in it, but no instructions on how to assemble the chair, also no tools. This particular chair had a lumbar adjustment, and that makes it a little tougher to assemble. So we had to resort to the web to figure out how to put it together. The box was ok, though showed up damaged. The chair itself was not damaged at all. We've gotten other Herman Miller stuff, and the packing usually better. The price was good, the service wasn't. I wouldn't recommend Seatingmind. There's a lot of other options out there at similar prices.

We searched for where we could purchase Herman Miller Office Desk chairs and your website offered them at substantially less cost than by going thru a local area provider. Website was very easy to navigate and when requesting a quote for a large order the response was extremely fast and follow up was excellent. The only thing I would have like to see was the option to pay via bank wire.

I'm pretty aggravated to be motivated to submit a review which I never do. This company will sell you what seems like a cheap chair and take your money but give you no information on when its supposed to arrive or whether or not its actually in stock. Seeing other peoples experiences here make me nervous of receiving a hobbled up piece of garbage right before Christmas. This is meant to be a gift.

A Fedex label has been created by the purchasing system, however, the chair has not shipped. It's been two weeks since the label was created and Fedex shows that the chair has yet to leave the warehouse.

product sadi shipped over a week ago and still has not arrived or have tracking information

The site was easy to maneuver with good product descriptions.