SeatingmindReviews of seatingmind.com

The last 4 weeks I lived in suspended fear because of all of the horror stories I read here and in other websites about Seatingmind, so when I received the massive box after 20 calendar days since ordering, I was expecting the wrong item or a damaged chair, etc. Instead, I found a perfectly functional chair (it's definitely not "new", but I knew what I was getting) and the chair is in excellent condition. Was I one of the only lucky customers? Not sure, but my experience was great. I'm very satisfied with the purchase: got a used chair in excellent condition for about ~35% of sticker price and it arrived exactly 20 days after I ordered it.

It has now been 7 weeks since I placed my order and still nothing. I have contacted customer support who told me that it would be 2-5 additional business days before my chair would be shipped. That was three weeks ago. I understand production is delayed because of the pandemic, but SEVEN WEEKS???

BAD, BAD, BAD experience with this company. I ordered a chair on May 4th expecting delivering approximately 2 - 4 weeks later. To date no chair. I received an email from Seatingmind on June 1st stating that through a mixup with their shipping company the chair did not ship and a refund would be made in 3 - 5 working days. We are well past that timeline and they have not responded to emails or phone calls.

Placed my order April 27th. We are. ow approaching July. No chair. No update.

This must be a scam. DO NOT ORDER FROM THIS WEBSITE! I never received my order, nor any word about a delay, nor any more communiques at all. BUYER BEWARE - go elsewhere with your business!

I ordered HERMAN MILLER AERON CHAIR WITH POSTUREFIT SIZE B (OR C) BLACK on May/3/2020, and my chair was arrived on Jun/12/2020. The chair does not have "Forward Tilt Feature" which the chair must have. There is no lever and no wire for the forward tilt. I asked customer service to replace the chair, or return and get a full refund. On Jun/18/2020, customer service answered they will ship out the ONLY THE PARTS (lever and wire). Of course, I don't know how to install the parts to the chair. They must ship the chair which has installed all features. I asked them again to replace the chair, or return and get a full refund. But there is no answer yet. I don't want to waste the time with this company.

Ordered Herman Miller Aero Chair. Was told delivery would be delayed up to two weeks. Two weeks turned into 20 days and then I was told it was on backorder and would take an additional 30 days. If you’re out of stock just say so instead of holding out false promises of delivery. Highly disappointing experience. Cancelled order and went with a more reputable dealer.

BEWARE!! #CHOPSHOP, DO NOT BUY #HUMANSCALE #CHAIRS OR PURCHASE ANYTHING FROM #SEATINGMIND! Listed This $650 Chair as NEW, but after this review changed it to "REFURBISHED!" TOTAL HACK JOB, SEE PHOTOS. Features of chair DO NOT WORK EITHER, and chair tilts to the left. YOU'VE BEEN WARNED!! Permanente damage to the headrest, and you can see the craftsmanship on the rest of the chair like I said total chopshop! This company NEVER answers the phone, and NEVER responds to emails, DO NOT BUY FROM #SEATINGMIND! Update: June 23rd, 2020... See how this company responded to my bad review and said he will have customer support reach out to me, and of course, "NO ONE REACHES OUT," even two days later, and I STILL CAN'T REACH ANYONE. DO NOT BUY FROM SEATINGMIND!!