I setup my artist preferences through Seated after missing Sublime in my state this year. I’m happy to report that Seated sent me a notification yesterday that Sublime will be back in Colorado in April. They also gave me the option to have them buy tickets for me on the presale and set the preferences for what seats I want. I am happy to report that I woke up this morning with 4 front row seats for face value cost!! The only thing I wished was done differently is the amount of tickets that they allow buyers to request. If we could’ve gotten 6, instead of 4, that would’ve been amazing! But regardless, I’m so grateful! Thank you SEATED! You have earned a fan for life!
KH
Kendra H.
I got an email from this company that…
I got an email from this company that my favorite artist was going to be in my area! I was able to get seats and I can't wait to attend!
MD
Michael D.
First time user
First time user. The whole process could not have been easier. I signed up and started following in early spring, got the notification and bought the tickets in a pre-sale in June, and went to the the show at the end of October. Will be using again in two-days for another pre-sale for a show next summer.
CC
case C.
no show tix & now David McKay owns my data (plz tell me how this is a good idea for show goers?)
what a joke 3rd party has my data to just get a "chance" to see the band I want..........the password seated.com sent me didn't work and the show sold out in 8 minutes the rates were 4 times of any other show that the venue has.....what are we really paying for here
Response from SeatedOct 31, 2025
Thanks for sharing your experience.
We can see how frustrating this was, especially when you were excited to see Khruangbin.
For the Metro dates, here's what happened with the presale: When it launched at 11:00 AM, Etix (the venue's ticketing platform) had a brief technical issue where an old password was still active in their system.
This caused the correct password to fail for about a minute before Etix caught and fixed it.
Fans who refreshed their browser were able to get through, and all available tickets were in carts by 11:05 AM.
For the other dates, the ticketing providers confirmed the password worked and that their systems experienced technical issues due to the high site traffic.
We want to be transparent about our role here: Seated coordinates presale access to connect fans with tickets, but we're not connected to Etix or any venue ticketing systems.
We don't control their platforms, ticket pricing, or inventory. The actual ticket sale happens entirely through the venue's chosen provider. We've passed along feedback about this password issue to help prevent it in the future.
Regarding your data concerns, we take privacy seriously. If you'd like to discuss your specific data or have it removed, you can reach out to us directly at [email protected], and we'll look into your request. (Note: if you placed an AutoBuy request, we'll need to retain transactional information, but you can unsubscribe from emails and texts anytime.)
We genuinely understand this wasn't the experience you were hoping for, and we appreciate you taking the time to share your feedback.
AN
Alexandre N.
It works perfectly
It works perfectly! Thank you!
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Michele S.
event notification is great
I just use their event notification service. I find it most useful and accurate.
CE
Chris E.
Super helpful!
Let me know about artists I like on tour near me!
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Steven F.
Love Seated!!!
The app is easy to use and it really makes it easy to buy stuff from the bands I love!
