Kai W.
Delayed tickets but they arrived
Despite saying that tickets would arrive 48 hours prior to event they arrived less than 24 hours before and customer service was shocking but they arrived eventually
Response from SeatedNov 20, 2024
Hi Kai. I'm very glad that you received your tickets. For some context, when artists sell their tickets through Seated, they're always 100% legitimate and guaranteed to arrive before the event. However, at times, we're still at the mercy of the event's promoter or venue to provide us with those tickets in a timely manner. 99% of the time, the venue will provide us with the tickets many weeks or months before the event, but in rare scenarios like this one, we don't receive the tickets until the day before the event. I'm very sorry that there was a delay in getting the tickets, but very glad that you ultimately received them!




