SeatedReviews of seated.com

Seated's customer service is excellent and they provide all the information and more that I needed for my inquiry. I really appreciate the confirmation email letting me now that my request had been received and answered within 24 hours of said email. I wish all of my customer service experiences were as helpful and easy as it has been with Seated. Shout out to Myles for being awesome!

I love the concept of Seated as I am a big music fan and hate dealing with the second market. I also appreciate the great customer service through email and Facebook.

I found seated to be helpful and easy to deal with. Thanks for helping me with my inquiries and tickets.

Innovative and low-stress process for presales and great live help!

Myles not only replied extremely fast to my email after submission, but in a kind, thoughtful and most importantly, genuine manner. Far too often I feel like support teams offer generic, pre-scripted responses. Myles answered in a way that made me feel like he genuinely cared, and actually helped ease my concerns (I worry a lot). The only thing that could've possibly been better if Myles could've given me the tickets himself, which I know was out of his power. Great support, and I really appreciate the help!

I had the pleasure of being assisted by Myles K.! I initially mistakenly reached out to Seated for help with a ticket purchase, and Myles kindly redirected me to the correct company, and kept in contact with me to ensure that they gave me the help I needed. When the other company failed to respond to me, Myles provided me with another way to contact them and again made sure I got the help I needed. The whole experience was awesome, and Myles went above and beyond to help me. I am seriously blown away, especially considering Seated isn’t even the company I was needing customer service from! I am extremely pleased with the help I got from Seated, and am incredibly thankful for all of Myles’s help!

Myles helped me find the appropriate resources to get my ticket issues resolved. He found the correct support and helped me find the right solution. Oh did I mention I didn't even purchase through Seated? He went above and beyond even though I wasn't a customer! Amazing service.