SeatedArtists use Seated to sell concert tickets to their true fans.
Seated (seated.com) has 199 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Max
Purchased one livestream concert ticket through Seated, was very easy and the concert interface/streaming itself was great. Just got a notification that the same artist is doing another livestream concert next month, which I really appreciate!
Samantha G.
Best customer service! Seriously am amazed at how great their customer service is. I've been buying tickets through them a lot over the last year and any time there is an issue, they always make an effort to resolve it as quickly as possible with the customers best interest. They always pick up the phone, are super friendly, and make every effort to make sure the customer is happy. Love seated and hope all the bands i see use them in the future!
robyn B.
Amazing customer service. First they pick up the phone!!!! Second they have their customers interest in mind. I hope all the concerts I go to in the future would use seated!
Angie
Had an excellent experience with this company. I wish all of the concerts and events I attend are sold by SEATED. I bought tickets to a show that I unexpectedly was unable to attend for family reasons. Customer service was very attentive in helping me return the funds and selling to another fan on the waitlist.Highly recommend!
Ashtan P.
Excelleny customer service! David worked with me until the problem was resolved. He went over and above to make sure I was satisfied, and I got front row tickets because of his effort! 10/10!!
Karin K.
The last time Rachel Bloom came to Chicago, bots snapped up the tickets within minutes when they went on sale. I'm a huge fan, and it was disappointing to say the least. This time around, I found Seated through Ticketfly and reached out to them about getting presale tickets as a real human being. They responded quickly and were extremely helpful. I'm thrilled to have two tickets to see one of my favorite performers live and in-person. Thanks again!
Rebecca H.
I made a mistake in my email address during a ticket order and had another question about the details. The Seated team got back to me in about an hour, corrected the problem and answered my follow-up question. I really appreciated the responsiveness. By contrast, I had one help request for another ticket provider back in January, and I never heard back.
Daianera E.
Quick response time through facebook messenger, and extremely thoughtful help. Got me squared away in no time!
