SeatedReviews of seated.com

Seated reviews

199 approved reviews, newest moderated first

Linda N.
Mar 28, 2022
quick notification
Got notification of a nearby event added by my favorite band that I may be able to attend and I was notified almost immediately after Home Free posted it. Makes it easy to follow their schedule. I like that.
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Rossano
Feb 4, 2022
Great
Piattaforma molto valida
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Chris
Dec 21, 2021
My card info was also leaked…
My card info was also leaked immediately after I made a purchase through this site. I hardly ever use this card and it’s still in investigations, but I would suggest you beware of this company.
Response from SeatedDec 31, 2021
Hi Chris. Sorry to hear about your issue. Seated never stores any credit card information of our customers, so it's not possible for credit card information to be leaked from our website. We use Stripe to securely process all credit card transactions. Stripe is the same company that processes all transactions for large companies like Lyft, Instacart, Shopify, Kickstarter, and others. I don't see a record of your ticket purchase through Seated. If you provide more information, then we'll be able to provide more specific feedback.
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Chrissey P.
Dec 16, 2021
Love it!
Great platform and easy to navigate.
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Frank
Dec 13, 2021
Great to be reminded about my favorite…
Great to be reminded about my favorite artist - Leo Kottke.
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Spencer
Nov 20, 2021
These guys are pros
These guys are pros. I reached out to get my Tix swapped from Saturday to Friday and I had a rep reach out quickly and handle everything for me - I didn't have to do anything (looking at you, Max). 10/10 would recommend
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Dan
Nov 16, 2021
Great idea, great company
Great idea, great company. I'm now getting alerts for shows that I was missing right and left. This is a no-brainer for anyone that loves music.
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Anna H.
Nov 9, 2021
Website leaked card info
Had my card info stolen the day after putting my cc in for a concert presale! I hardly use this card and keep a very close watch on all my transactions. Then because of this website, my card was shut off due to fraud!! And on top of all this, seated is going to send over the tickets to axs, when I could have just saved a step by purchasing the concert tickets through axs. What a waste of time and untrustworthy website! Never using again.
Response from SeatedDec 31, 2021
Hi Anna. Sorry to hear about your issue. It's actually not possible for your credit card information to be leaked, because Seated never stores any credit card information of our customers. We never have access to your credit card. Rather, we use Stripe to securely process all credit card transactions. Stripe is the same company that processes all transactions for large companies like Lyft, Instacart, Shopify, Kickstarter, and others. Any issue with your credit card information leaking would likely just be a coincidental timing issue, not as a result of using Seated. Very sorry to hear that happened to you.
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